Lawn Doctor ยท 1 month ago
Office Manager: Sales, Customer Experience, and Employee Operations
Stroudsburg, PA
Full-time
Onsite
Mid Level
$18/hr - $25/hrLawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager serves as a central point of contact between clients, team members, and leadership to ensure efficient communication and workflow, while managing customer service representatives and maintaining customer data.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Takes inbound call from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manage daily activities of Customer Service Representatives
Qualification
Required
Dependable and reliable individual
Exceptional customer service skills
Strong attention to detail
Motivated, self-starter
Goal-oriented and hard-working
Excellent communication skills
Excellent organizational skills
Strong computer skills including Microsoft Word and Excel
Ability to take inbound calls from customers and potential customers
Ability to make outbound calls to follow up on estimates and ensure customer satisfaction
Ability to sell services over the phone
Ability to maintain customer data records
Ability to manage daily activities of Customer Service Representatives
Preferred
Actual work experience as an office manager or in lawn care is desirable
Benefits
Competitive salary
Commission
Benefits
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Scott Frith
CEO and Chairman of the Board
Recent News
Company data provided by crunchbase