Tatango · 1 month ago
Product Manager - AI Automations & Integrations
United States
Full-time
Remote
Senior Level
5+ years expTatango is an emerging, AI-driven philanthropic technology company building the next generation of giving, engagement, and fundraising solutions. The AI & Integrations Product Manager will advance the vision and strategy of the platform by identifying customer needs and driving integrations, automations, and data flows to enhance nonprofit fundraising efforts.
Digital MarketingMarketing AutomationMessagingMobileNon ProfitPersonalizationSaaSSMSSoftware
Hiring Manager
Matthew Powers
Responsibilities
Serve as the organization’s champion for AI-driven automation, owning the strategy and execution of intelligent workflows across the Tatango ecosystem
Identify operational bottlenecks across Customer Success, Support, Sales, and Engineering—and design scalable automations that eliminate manual work and dramatically increase team efficiency
Lead the full lifecycle of high-impact customer-facing integrations, ensuring they are reliable, scalable, and deeply aligned with nonprofit CRM and fundraising workflows
Build and evolve a unified automation architecture that powers internal efficiency (lead routing, data cleanup, classification, enrichment) and customer-facing value (CRM syncs, messaging workflows, event triggers)
Partner with teams across the company to uncover inefficiencies, pain points, and repetitive tasks then deliver automation solutions that measurably reduce effort, errors, and time-to-resolution
Design and launch AI-enabled workflows that leverage LLMs, OCR, classification models, enrichment APIs, and contextual reasoning to improve data quality and automate decisions
Own the integration and automation roadmap and maintain a clear prioritization framework driven by business impact, customer value, and internal efficiency
Create product requirements, technical diagrams, prototypes, and workflow specifications that enable Engineering and CS to confidently implement and maintain integrations
Continuously evaluate new AI tooling, automation platforms, APIs, and data technologies to expand the capabilities of Tatango’s integration ecosystem
Communicate roadmap milestones, operational impact, and automation wins across the company to build momentum and cultural adoption of automation and AI
Qualification
Required
5+ years in Product Management, Technical Product Management, Integrations, or Solutions Engineering
Proven experience delivering complex integrations and automation workflows in SaaS environments
Hands-on expertise with Tray.io or similar iPaaS platforms (Make, Zapier, n8n)
Strong technical fluency with REST APIs, authentication, webhooks, and data modeling
Experience incorporating AI/LLM capabilities into workflows (classification, enrichment, routing, OCR, summarization)
Ability to diagnose operational bottlenecks and design scalable, reusable automation patterns
Strong communication skills, able to translate complex technical concepts clearly across teams
Ownership mindset with urgency, accountability, and comfort operating in fast-paced environments
Curiosity and a passion for using AI and automation to eliminate inefficiencies for both customers and internal teams
Benefits
Incredible benefits
Company
Tatango
Tatango provides text message marketing software to drive engagement and fundraising . America’s #1 SMS Software for Fundraising.
51-200 employees
H1B Sponsorship
Tatango has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$0.6M2013-07-20Seed· $0.35M
2007-12-01Angel· $0.25M
Leadership Team
Derek Johnson
Board Member
M
Matt Powers
Chief Technology and Product Officer
Recent News
Company data provided by crunchbase