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Big Brothers Big Sisters of New York City · 1 month ago

Senior Program Manager, College & Career Success

New York,NY,US

Full-time

Hybrid

Senior Level

5+ years exp

Big Brothers Big Sisters of New York City is the nation's first and NYC's largest youth mentoring organization, dedicated to supporting youth through mentoring relationships. The Career Success Senior Program Manager will oversee the Career Pathways program, manage casework for fifth-year scholars, and contribute to program design and implementation, focusing on career success for college students.

Non-profit Organization Management

Responsibilities

Facilitate 5-6 Career Pathways programs per year to support career success. Work with corporations to recruit volunteers, hold information sessions, and populate speakers for guest panels

Collaborate cross-departmentally to ensure a smooth volunteer onboarding process for prospective mentors

Work alongside CCS Program Managers to recruit scholars, hold info sessions, select scholar cohorts, and support Career Pathways matches as needed

Contribute to the development of funding proposals and reports

Attend external meetings for professional associations and partnerships as needed

Utilize data tracking and program evaluation methods to analyze program impact and participant needs, and adjust curriculum as needed

Serve as one of the departmental leaders in developing new tracking and data collection systems in partnership with the Quality Assurance Department

Act as the primary expert on all career success-related training and workshops internally and externally

Create & implement one-off career-focused workshops as needed

Provide tailored, individualized coaching and guidance and deliver workshops and resources to fifth-year CCS scholars and their mentors, with a focus on college completion and career access

Maintain regular contact with matches to assess the strength of mentoring relationships; proactively address barriers and leverage both internal and external resources for college completion and career exploration and success

Update records on a routine basis; assist with statistical reports, demographic, and outcome tracking. Input all survey data into our database. Create and maintain department forms and documents

Manage and/or contribute to CCS newsletter to promote resource access and program engagement

Build structure to CCS alumni engagement strategy including but not limited to maintaining regular communication with graduated scholars, updating contact info, collecting survey data, and organizing alumni events

Collaborate cross-departmentally to engage alumni in mentor recruitment, marketing opportunities, speaking engagements, and fundraising

Qualification

Career program managementVolunteer managementWorkshop facilitationData trackingProject managementDiversityInclusionStakeholder engagementCommunication skills

Required

Passion for and alignment with the mission and values of BBBS of NYC

5+ years' experience working with upperclassmen college students in a formal career success program or in a career advising setting

Track record of successfully supporting upperclassmen college students in navigating job, internship, and/or graduate school applications

Experience engaging and managing adult volunteers; comfort building relationships with a variety of stakeholders

Skilled, expert facilitator comfortable delivering programming and curriculum to a diverse set of stakeholders both in-person and virtually via Zoom and Microsoft Teams

Commitment to diversity, equity, and inclusion; understanding of the institutional and systemic barriers to success faced by first-generation college students