Ulta Beauty · 7 hours ago
Sr IT Architect - ServiceNow
Bolingbrook, IL
Full-time
Onsite
Senior Level
$119K/yr - $180K/yr
7+ years expUlta Beauty is the largest North American beauty retailer and a premier destination for beauty products. The Senior Solution Architect - ServiceNow is responsible for setting the strategic vision and architectural direction for the ServiceNow platform, ensuring it delivers business value and operational efficiency while collaborating with cross-functional teams.
BeautyConsumer GoodsCosmeticsRetail
Responsibilities
Define and lead the ServiceNow platform vision and strategy to align with enterprise goals and evolving business needs
Architect end-to-end ServiceNow solutions across modules (e.g., ITSM, ITOM, HRSD, CSM, SecOps, App Engine) ensuring scalability, maintainability, and integration with broader enterprise systems
Act as a trusted advisor and subject matter expert on ServiceNow capabilities, platform governance, and architectural best practices
Establish and enforce platform standards, guardrails, and frameworks to ensure consistent, secure, and high-quality implementations
Collaborate closely with business and IT stakeholders to gather requirements, assess current state, and design target state solutions
Drive platform maturity and innovation by identifying new modules, capabilities, and enhancements aligned with business priorities
Lead the evaluation, design, and implementation of new ServiceNow features, upgrades, and integrations
Ensure that data models, workflows, and user experiences are consistent, reusable, and optimized
Provide technical oversight to development teams and support project delivery across multiple ServiceNow workstreams
Partner with other Solution Architects to ensure the ServiceNow platform integrates effectively within the broader enterprise architecture
Define and evolve methodologies, processes, and tooling for platform design, delivery, and governance
Monitor technology trends, platform roadmaps, and emerging practices to recommend innovative uses of ServiceNow to the business
Serve as a thought leader and coach to development teams, product owners, and junior architects
Define and enforce ServiceNow platform governance, security, and compliance standards
Work closely with IT leadership to contribute to IT strategy development and technology planning
Lead platform-level decision-making, including architecture reviews, vendor evaluations, and solution assessments
Contribute to broader enterprise architecture initiatives and ensure architectural alignment across platforms and systems
Develop strategic relationships with business and technology stakeholders to advocate for the platform and identify future opportunities
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field
7+ years of experience in IT architecture, design, and development roles
5+ years of experience architecting and delivering solutions on the ServiceNow platform
Deep expertise in multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, App Engine)
Proven experience designing scalable, secure, and maintainable platform architectures
Demonstrated success in leading platform strategy, governance, and roadmapping efforts
Knowledge of integration patterns and experience with REST, SOAP, MID Servers, and other integration methods
Experience working in agile and DevOps environments
Excellent communication, presentation, and stakeholder engagement skills
Strong leadership and influencing capabilities, with the ability to drive alignment across diverse teams and levels
Preferred
Advanced degree or certifications preferred
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications strongly preferred
Experience in large-scale enterprise environments; retail or multi-business unit experience is a plus
Benefits
Paid time off
Health
Dental
Vision
Life and disability benefits
Company
Ulta Beauty
Ulta Beauty is a beauty retailer that offers a wide range of products including cosmetics, fragrances, skincare, and hair care.
10001+ employees
H1B Sponsorship
Ulta Beauty has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$266.3MKey Investors
Berkshire HathawayDimensional Fund Advisors
2024-08-14Post Ipo Equity· $266.3M
2016-10-11Post Ipo Equity
2007-10-25IPO
Leadership Team
Chris Lialios
Interim Chief Financial Officer
Paula Oyibo
Chief Financial Officer
Recent News
Global Cosmetics News
2025-12-30
Global Cosmetics News
2025-12-22
Global Cosmetics News
2025-12-22
Company data provided by crunchbase