Heravi Peace Institute · 1 month ago
ServiceNow Junior Developer
US-UT-Logan
Full-time
Onsite
Entry Level
2+ years expHeravi Peace Institute is part of Utah State University, dedicated to advancing knowledge and serving the public good. The ServiceNow Junior Developer will work within the Process Design & Development team to design, build, test, document, and support ServiceNow applications and workflows, while gaining foundational programming skills and contributing to the development of the ServiceNow platform.
Higher Education
No H1B
Responsibilities
Assist in the design, development, and configuration of ServiceNow catalog items and applications including:
Participating in requirements gathering and clarification
Contributing to solution design and development tasks
Testing and validation
Documentation and knowledge transfer
Implementation planning and deployment activities (with guidance)
Translate business and functional requirements into technical tasks and configuration/development work items
Build and maintain platform components such as forms, lists, UI policies, business rules, client scripts, flows/workflows, notifications, reports, and dashboards (as appropriate to the role)
Develop and execute test cases for functional and regression testing; document results and troubleshoot defects
Support integrations and data activities (as needed), such as imports/exports and basic REST/API usage, under direction of senior staff
Recommend improvements to usability, performance, and maintainability of ServiceNow solutions
Collaborate with team members and customers to ensure solutions meet the intended outcomes and follow platform standards
Provide tier-two support to end users and Service Desk personnel, escalating issues when necessary
Communicate status and progress on assigned tasks; follow project schedules and team processes
Qualification
Required
Bachelor's degree in MIS, Computer Science, or related field OR Associate degree/certification in a related area plus two years of related experience OR Equivalent combination of education and relevant experience demonstrating technical aptitude
Bachelor's degree in MIS, Computer Science, or related field plus two years of related experience OR Associate degree/certification in a related area plus four years of related experience OR Equivalent combination of education and relevant experience demonstrating technical aptitude
Foundational experience with JavaScript (coursework, projects, internships, or job experience)
Ability to learn new tools and technologies quickly and apply feedback
Strong interpersonal and written/verbal communication skills; ability to work with varied audiences
Ability to work collaboratively on a development team and independently on assigned projects
Preferred
Exposure to ServiceNow (coursework, personal projects, internships, certifications, or familiarity with the platform)
Familiarity with web technologies such as HTML/CSS, Bootstrap, or modern UI concepts
Basic understanding of integration concepts (REST, web services, APIs)
Experience with troubleshooting, customer support, or IT service processes (help desk, ITIL concepts)
Benefits
Excellent benefits
Company
Heravi Peace Institute
The Heravi Peace Institute empowers USU students, faculty, and staff by cultivating the necessary character, knowledge, and skills to constructively transform conflict and build peace.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase