AirOps · 10 hours ago
Director of Content Systems & Research
NYC Metro Area
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expAirOps is a pioneering company in the AI content engineering space, seeking a Director of Content Systems & Research to lead strategic initiatives. This role focuses on advancing content engineering through research, education, and product development, aiming to transform the marketing landscape.
Artificial Intelligence (AI)Business DevelopmentDeveloper APIsDeveloper ToolsProductivity Tools
Responsibilities
Produce and guide rigorous, frontier insights with our existing research team, that inform the market and become the public voice of AirOps’ research
Translate research into curriculum, training tracks, and platform-specific education, that lower the barrier for beginners and raise the ceiling for advanced users
Guide the strategy and development of Power Agents, the reusable workflows that encode best practices, ensuring our research shows up as actionable out-of-the-box value
Strengthen and scale our best-in-class research motion that blends internal analysts, external research partners, and customer data
Define rigorous methodologies for causal and correlational testing across AI search, organic visibility, and content performance
Become the public evangelist for AirOps research — representing our insights across online channels, conferences, workshops, and customer programs
Translate findings directly into playbooks, platform guidance, and workflow recommendations
Build and scale tiered Content Engineering tracks with platform-specific training, curriculum, and resources
Convert research findings into curriculum, training materials, and platform-specific best practices
Grow and steward the community of Content Engineers, ensuring programs that drive activation, retention, and long-term mastery
Own the roadmap for and launch AirOps Power Agents for the most demanding and high-leverage use cases
Ensure Power Agents deliver out-of-the-box value across self-serve and enterprise segments, informed by research and enablement feedback
Establish the strategy, metrics, and operating cadence that unify Research, Enablement, and Power Agents into one compounding system
Collaborate with Product, Marketing, Customer Success, and Sales to embed insights data directly into workflows and playbooks
Lead a multidisciplinary team and coordinate external experts to accelerate execution across research, education, and workflow development
Qualification
Required
5–7+ years of experience in organic search, with proven impact in B2B, SaaS or Marketplace Growth environments
Hands on experience with AI search channels and mechanics
Strong research leadership experience, with a track record of designing rigorous, credible, methodology-driven insights for technical and executive audiences
Deep curiosity about emerging AI patterns, model behavior, and the future of search with a bias for experimentation and rapid learning
Exceptional communicator who can translate complex ideas into clear, sharp narratives for both practitioners and executives and is comfortable writing social content, being on stage, online, doing podcasts, etc
Demonstrated ability to align internal teams (enablement, product, customer-facing) with external market insights and community feedback
Thrives in a fast-moving, ambiguous environment and can build programs from zero to one, then scale them with clarity and precision
Preferred
Strong presence and/or audience in the organic search space
Experience in curriculum, education, or content framework design, ideally building structured learning paths or training programs
Benefits
Equity in a fast-growing startup
Competitive benefits package tailored to your location
Flexible time off policy
Parental Leave
A fun-loving and (just a bit) nerdy team that loves to move fast!
Company
AirOps
AirOps enables businesses to build AI-powered content workflows combining multiple language models with brand data for scalable growth.
11-50 employees
H1B Sponsorship
AirOps has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$62.5MKey Investors
GreylockUnusual VenturesWing Venture Capital
2025-11-10Series B· $40M
2024-10-02Series A· $15.5M
2023-04-26Seed· $7M
Leadership Team
Alex Halliday
Founder and CEO
Matt Hammel
Co-founder and COO
Recent News
Sourcery
2025-11-21
alleywatch.com
2025-11-19
vcnewsdaily.com
2025-11-14
Company data provided by crunchbase