Client Revenue Manager jobs in United States
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Sidley Austin LLP · 1 month ago

Client Revenue Manager

Sidley Austin LLP is a prominent law firm, and they are seeking a Client Revenue Manager to serve as the central point-of-contact for their largest and most complex institutional clients. The role involves driving quality and consistency in client revenue management and ensuring high levels of customer service across multiple internal departments.

AdviceConsultingFinanceFinancial ServicesLegal
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Serve as key point-of-contact for partners, revenue functional teams, and client personnel to ensure effective internal management of our most complex institutional clients
Monitor compliance with Firm revenue management policies and protocols, coordinating with revenue cycle functions to timely resolve and escalate as needed
Build trust, confidence, and goodwill with partners, revenue functional teams, and clients. Provide excellent customer service to all relevant parties
Serve as the operational liaison across revenue functions for supporting complex client relationships by fostering collaboration, institutional knowledge-sharing and joint problem solving across functional teams
Execute a revenue reporting strategy to monitor performance across client revenue cycle - including backlog, unapplied balances, unassigned and missing time, and performance against agreed-upon terms - to proactively identify financial risk
Communicate and ensure compliance of essential client accounting information to Firm personnel including information about client guidelines, fee arrangements, and budget and accrual requirements
Serve as subject matter expert on all aspects of client revenue operations in support of fee arrangement negotiations
Coordinate the accurate and timely response to client requested information or reporting, including but not limited to: budget and accrual reports, spend management, billing and invoice audits, financial information requests related to outside counsel guidelines, and any other ad hoc reporting
Coordinate firm response to issues arising during client revenue cycle and drive to resolution by convening functional leaders and assessing escalation and strategic needs
Participate in internal and external client service meetings
Other duties as required

Qualification

Financial analysisOperational analysisMicrosoft ExcelClient relationship managementCustomer service orientationAnalytical skillsCommunication skillsOrganizational skillsAttention to detailProblem-solving skills

Required

Bachelor's degree (major in business operations, finance, technology, or related field)
A minimum of 5 years of experience with financial and/or operational analysis or related area
Advanced knowledge of Microsoft Word, Excel, and PowerPoint with the ability to use advanced Excel features
Strong written and verbal communication skills
Excellent customer service orientation
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities

Preferred

Previous experience working in a law firm or other professional services firm
Experience with 3E

Benefits

Bonus eligibility
Comprehensive benefits program

Company

Sidley Austin LLP

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Sidley is an elite global law firm.

H1B Sponsorship

Sidley Austin LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (36)
2023 (17)
2022 (33)
2021 (20)
2020 (23)

Funding

Current Stage
Late Stage

Leadership Team

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Anne Falvey
Chief Knowledge Officer
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CARTER G. PHILLIPS
Partner
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Company data provided by crunchbase