Seattle Public Utilities · 6 hours ago
Employee Experience Advisor (SA 2, Exempt L21)
Seattle, WA
Full-time
Hybrid
Senior Level
$114K/yr - $171K/yr
5+ years expSeattle Public Utilities (SPU) is seeking an Employee Experience Advisor to design and execute strategic workforce initiatives for over 1,400 employees. The role focuses on creating inclusive workplaces, enhancing employee engagement, and aligning organizational culture with strategic goals.
Government Administration
Responsibilities
Culture and Strategic Alignment: You will define and amplify the employee value proposition (EVP), aligning it with SPU's mission and core values to ensure a consistent, inspiring employee experience. You'll collaborate with executive leadership to build a shared culture that reflects strategic priorities and connects individual purpose to public service
Integrated Talent & Workforce Development Strategy: Partner with Talent Acquisition and Learning and Development teams to ensure recruitment, onboarding, and workforce development reflect our values and support strategic goals. Promote job design and work models that enhance engagement, flexibility, and productivity—supporting both operational efficiency and workforce well-being
Departmental Listening & Responsiveness: Collaborate to design and implement employee surveys, pulse checks, and feedback loops to identify trends, risks, and opportunities. Ensure that actionable insights are communicated clearly and expeditiously to the right stakeholders, with accountability for follow-up and improvement
Strategic Communications & Experience Design: Develop and execute internal communication strategies—across digital, print, face-to-face, and experiential channels—that foster alignment, transparency, and community. Bring values to life through storytelling campaigns, recognition programs, and immersive employee experiences that reflect SPU's identity
Learning, Growth & Innovation: Collaborate to connect learning platforms and development pathways to an overarching organizational development strategy that prepares employees for change, innovation, and impact. Foster collaboration across the department to promote continuous learning and improvement across the workforce
Belonging, Equity & Community: Collaborate to foster a culture of inclusion and warmth through employee resource groups, cultural events, and service opportunities that celebrate diversity and build relationships. Work to advance equitable policies and engagement practices
Recognition & Motivation: Design and manage recognition programs that honor employee achievements and contributions in ways that reinforce SPU's values and both intrinsic and extrinsic motivation. Support development of reward strategies that are inclusive, transparent, and aligned with workforce engagement objectives
Technology, Analytics & Accountability: Use technology platforms to enhance connectivity, streamline communications, and scale engagement strategies across the utility. Leverage data, dashboards, and other analytics to drive decision-making
Key Projects You'll Lead
Department-Wide Engagement Strategy: Develop and implement a comprehensive multi-year employee engagement roadmap that aligns strategic workforce initiatives with culture transformation goals, creating measurable impact across all SPU divisions
Onboarding & Offboarding Transformation: Redesign employee transition processes to create meaningful, modernized experiences that foster inclusion, build connections, and accelerate learning from day one through departure
Employee Engagement Survey & Analytics: Lead the complete lifecycle of SPU's employee engagement survey—from design and administration to action planning and implementation—including ongoing pulse checks that drive continuous improvement
Recognition Program Development: Partner with the Employee Recognition Committee to build and launch an inclusive recognition strategy that celebrates achievements, reinforces departmental values, and motivates employees through both meaningful acknowledgment and tangible rewards
Employee Experience Dashboard: Collaborate with Workday and analytics teams to create a dynamic, real-time dashboard that provides actionable insights for decision-making while promoting transparency in workforce equity metrics and engagement trends
Qualification
Required
Bachelor's degree in Human Resources, Public Administration, Organizational Development, Communications, or related field, or equivalent combination of education and experience
Five years of progressive experience in employee engagement, organizational development, human resources, or communications, with proven success designing and implementing comprehensive engagement strategies that integrate organizational systems, people management, and culture transformation
Hands-on experience with employee survey tools, digital communications platforms, and analytics dashboards to measure organizational effectiveness
Strong facilitation, communication, and stakeholder engagement skills with demonstrated ability to lead groups, drive consensus, and manage relationships across all organizational levels
Preferred
Professional experience in unionized or public sector environments
Cross-functional team leadership and matrix organization experience
Change management or organizational transformation projects
Budget management for employee programs
Experience with survey platforms such as Qualtrics, Culture Amp, or SurveyMonkey
HRIS systems like Workday or SAP SuccessFactors
Data visualization tools including Tableau or Power BI
Learning management systems (LMS)
Strong experience in DEI strategy implementation
Labor relations and collective bargaining
Human capital reporting frameworks
Public sector procurement processes
Track record of improved employee engagement scores
Successful employee program launches
Reduced turnover/improved retention
Multi-level stakeholder management
HR certifications, change management training, or project management credentials (SHRM-CP, PROSCI, HRCI, ATD)
Benefits
Vacation
Holiday
Sick leave
Medical
Dental
Vision
Life and long-term disability insurance for employees and their dependents
Company
Seattle Public Utilities
We foster healthy people, the environment, and the economy by partnering with our community to equitably manage water and waste resources for today and future generations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Frana Milan
Strategic Funding and Partnerships Advisor
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