American Tower · 4 hours ago
Senior Network Engineer
Westborough, MA
Full-time
Onsite
Senior Level
$120K/yr - $140K/yr
7+ years expAmerican Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity. As a Senior Network Engineer, you will be responsible for administering networks, ensuring peak performance, and collaborating with IT teams to deliver high-quality network services.
FinanceInfrastructureProfessional ServicesPublic RelationsTelecommunicationsWireless
Responsibilities
Supports in designing networks; identifies and implements solutions; makes suggestions for ensuring a cost-effective and efficient infrastructure environment to provide the processing power essential to department operations
Install switches, hubs, networks, routers, and systems hardware; troubleshoot, maintain, upgrade, and provide solutions to hardware/software problems; alert management, help desk team, and other IT groups when issues or problems arise to minimize client productivity loss caused by technology outages and provide the necessary infrastructure for clients to meet their business needs
Monitor and control infrastructure performance in response, throughput, and availability of on-prem and cloud data centers
Locate the necessary tools and processes to identify troublesome trends, develop plans to resolve and prevent network problems from recurring, maintain high service levels for the user community, and familiarize yourself with the method for easily comparing installation performance against established performance objectives
Ensure a stable performance environment for enterprise systems and that problems occurring in the corporate network are identified and solved as rapidly as possible; provide critical and essential service to locations enterprise-wide
Create and implement test plans (including functionality, integrity, and stress testing; test matrixes; and definition of test methodologies and strategy); aid in the development of automated test suites for product regression and stress
Participate in IT projects intended to improve or upgrade the network infrastructure continually. For example, evaluate new software and hardware required to meet a business need or make a process more cost-effective
Review assigned service requests daily, following up and providing status updates to clients; ensure data on service requests is entered into help desk problem tracking systems accurately and promptly daily to provide an up-to-date picture of service delivery status and backlog
Identify opportunities and recommend solutions for improving service efficiency and effectiveness. Participate in IT initiatives to address service issues, keeping abreast of the technical aspects of the PC-LAN/ WAN computing environment
Monitor the performance and availability of LAN/WAN platforms and help configure, install, and maintain the necessary hardware and software to run production applications and perform development
Implement network architectures, including LAN-to-WAN, LAN-to-LAN, WAN-to-WAN, Cloud-to-onPrem, and Cloud-to-Cloud communications
Follow procedures for LAN/WAN administration (e.g., security, reliability)
Participate in tool and vendor evaluations
Other duties as assigned
Qualification
Required
Bachelor's in computer science or equivalent work experience
7 years of Enterprise Networks Support experience
Knowledge of a broad range of relevant multi-user computer systems, applications, and/or equipment
Knowledge of Cisco products
Knowledge of routing protocol, including understanding OSPF and BGP
Experience with Palo Alto firewalls and Zscaler – or other ZTN solutions
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment
Preferred
Knowledge of current technological developments/trends in their area of expertise
Knowledge of computer security procedures and protocols
Knowledge of test platforms, including evaluation of test equipment and design of test networks
Approximately 10% of travel may be required to support the position's responsibilities
Benefits
Healthcare coverage
A 401(k) savings plan
Paid time off
Company holidays
Sick leave
Parental leave
Access to an Employee Assistance Program focused on mental and financial wellness
Company
American Tower
American Tower is a real estate investment trust that provides the infrastructure for modern digital communications.
1001-5000 employees
H1B Sponsorship
American Tower has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (11)
2023 (20)
2022 (21)
2021 (29)
2020 (39)
Funding
Current Stage
Public CompanyTotal Funding
$9.53B2025-12-02Post Ipo Debt· $850M
2025-09-11Post Ipo Debt· $575M
2025-05-21Post Ipo Debt· $566.66M
Leadership Team
Andrew Sloey
Senior Vice President
Recent News
Deccan Chronicle
2025-12-25
2025-12-19
2025-12-13
Company data provided by crunchbase