Mercy · 8 hours ago
Senior Telecom Specialist
Mercy is a healthcare organization seeking a Senior Telecom Specialist responsible for the planning, design, acquisition, and implementation of their voice and data network services. The role involves evaluating business requirements, managing infrastructure for network availability, and collaborating with IT teams to enhance existing systems.
AssociationChild CareFertilityHealth CareRehabilitation
Responsibilities
Design and implement voice network configurations and infrastructure enhancements
Perform traffic analysis to determine optimal system configurations
Lead deployment efforts for intermediate projects, ensuring seamless integration
Ensure voice network security and compliance with internal and external standards
Participate in the evaluation and recommendation of voice network hardware and software
Monitor voice network performance and proactively address issues
Troubleshoot and resolve voice network problems independently, using standard analytical tools
Collaborate with IT teams and business partners to address voice networking needs
Provide advanced customer support and mentor less experienced IT professionals
Assist project managers in developing work estimates, budgets, and schedules
Review project deliverables for accuracy and provide guidance to team members
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience
Relevant technical experience in network engineering
Proficiency in Cisco voice networking technologies, LAN/WAN, wireless, and VoIP
Benefits
Medical
Dental
Vision coverage
Paid time off
Tuition support
Matched retirement plans for team members working 32+ hours per pay period
Company
Mercy
Mercy is a U.S. health system that provides heart, children’s, and orthopedic care services.
Funding
Current Stage
Late StageTotal Funding
$2.2MKey Investors
Patient-Centered Outcomes Research InstituteFCC
2025-04-08Grant
2022-01-14Grant· $2.2M
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