DAWSON · 5 hours ago
QA/QC Manager
Washington, DC
Full-time
Onsite
Senior Level
5+ years expDAWSON is a company focused on facilities support services, and they are seeking a QA/QC Manager to ensure contract compliance and quality performance at the U.S. Naval Observatory. The role involves overseeing the Quality Management System, conducting inspections and audits, and driving continuous improvement in service delivery.
Defense & Space
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Develop, implement, and maintain the Quality Control Plan in alignment with contract requirements, Section C performance standards, and DAWSON’s corporate Quality Management System
Help create, maintain, and improve the QMS, prioritizing issue prevention and defining the methods, tools, and processes for quality identification, documentation, and rework
Conduct recurring inspections, audits, and evaluations across all service areas—including facilities maintenance, custodial services, grounds maintenance, and environmental/safety functions
Ensure all deliverables meet performance standards; document deficiencies, track corrective actions, and verify closure of non-conformances
Maintain detailed documentation including inspection logs, quality tracking tools, training records, and monthly performance reports submitted to the COR
Monitor compliance with the Performance Work Statement (PWS), OSHA, EPA, energy/environmental requirements, and applicable SOPs
Lead root cause analyses to address systemic issues and recommend process improvements to enhance overall service delivery
Support customer satisfaction surveys, performance reviews, and pre-performance meetings
Collaborate closely with the Project Manager, supervisors, technical leads, and corporate QA staff to ensure consistent quality oversight across contract areas
Participate in DAWSON corporate QA/QC training during contract phase-in to ensure understanding of company-wide expectations and contract-specific requirements
Provide quality oversight backed by technical expertise to ensure proper handling of specialized equipment and systems
Maintain on-site presence during Government hours and remain available to return to the site within two hours for after-hours quality issues or emergencies
Qualification
Required
Shall possess TS/SCI clearance
Shall possess at least five (5) years of recent experience in quality assurance or performance evaluation for federal support services contracts, including experience with facility maintenance, janitorial, or base operations support
Demonstrated experience developing or managing Quality Control Plans in accordance with FAR and government contracting requirements
Knowledge of OSHA, EPA, and applicable facility operations standards and regulations
Familiarity with Computerized Maintenance Management Systems (CMMS), inspection templates, and service performance tracking tools
Strong organizational, analytical, and written communication skills
Ability to work independently, prioritize tasks, and interact professionally with government representatives and contractor staff
Must be a U.S. citizen or lawful permanent resident with work authorization
Contingent upon contract award
Preferred
Associate's or bachelor's degree preferred; equivalent experience accepted
Benefits
Medical, dental, and vision insurance
A 401(k) program with employer match
Paid vacation and sick leave
Employer-paid basic life and AD&D insurance
An Employee Assistance Program
A flexible work environment
Several voluntary benefits including critical illness coverage
Accident insurance
Identity theft coverage
Pet insurance
Company
DAWSON
DAWSON is a Native Hawaiian global business enterprise whose highly skilled and specialized staff, in-place management systems, and responsive global reach bring a depth of expertise and versatility to its Construction, Environmental, Operations and Maintenance, and Professional and Technical Services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
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