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Pandora · 11 hours ago

Counter Manager - Macy's Galleria Dallas

Dallas, TX

Full-time

Onsite

Mid, Senior Level

$36K/yr - $45K/yr

3+ years exp

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery. The Counter Manager will immerse themselves in the brand and culture while delivering exceptional customer experiences, coaching a team of Sales Leads and Sales Associates to drive sales and achieve performance goals.

Manufacturing

Responsibilities

Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors

Dare to exceed individual and store sales goals by building a genuine connection with our fans

Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success

Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty

Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals

Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions

Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads

Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations

Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development

All other duties as assigned

Qualification

Store ManagementSales LeadershipTalent DevelopmentCustomer EngagementAnalytical ThinkingMicrosoft Office 365Team CoachingRecruiting SkillsCommunication Skills

Required

You can demonstrate you're a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment

You have developed a sense of Care in your communication skills both written and verbal

You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization

Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results

You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility

Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems

You are at least 18 years or older and can provide proof of identify and eligibility to work

A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work