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Eastman · 11 hours ago

Inside Sales Representative

St Louis, MO

Full-time

Onsite

New Grad, Entry Level

Eastman is a global specialty materials company committed to enhancing quality of life through innovative products. The Inside Sales Representative will manage and grow an assigned customer base, develop account management plans, and support sales leads through proactive communication and customer engagement.

Advanced MaterialsChemicalManufacturing

Responsibilities

Develop and utilize territory management plan

Identify and cold-call prospects

Support account managers in generating new business by creating and delivering qualified opportunities

Make outbound follow-up calls to existing customers via telephone and email cross-sell and up-sell

Support, manage, and qualify incoming leads from all sources

Service existing accounts consisting of order follow-ups; complaint handling; resolving credit concerns; sample follow-ups; and other account related issues

Provide Voice of Customer feedback including product quality, performance and service issues and concerns

Effectively leverage CRM for documentation, collaboration, and analysis

Communicate the entire offering and value, including product/service features and benefits, prices, and credit terms

Provide ongoing sales demand forecasts

Negotiate business to close including pricing, sales terms and other conditions