Commercial Lines Customer Service Representative jobs in United States
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Brown & Brown ยท 2 days ago

Commercial Lines Customer Service Representative

Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho. The role involves servicing client requests, providing high-quality service, and assisting in client retention and new business quoting.

Insurance

Responsibilities

Provide service to existing clients via inbound calls, emails, and daily tasks
Make outbound phone calls to provide customer service
Quote and Bind insurance with various carriers for existing clients
Respond to requests for certificates of insurance or auto ID cards
Maintain a concern for timeliness and completeness on all service requests
Utilize an electronic filing manager to maintain documentation and compliance
Notate and file documents in our agency management system

Qualification

Commercial Insurance experienceP&C licenseMicrosoft Office 365AMS360 experienceTyping skillsCustomer service skillsCommunication skillsCritical thinking skillsProblem-solving skills

Required

High school diploma or equivalent required
Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
Strong oral and written communication skills
Strong typing skills
Exceptional customer service and interpersonal skills
Demonstrated critical thinking and problem-solving skills
1-3 years of Commercial Insurance experience
P&C license required or able to obtain within 90 days of hire
AMS360 experience

Benefits

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Company

Brown & Brown

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Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.

Funding

Current Stage
Late Stage

Leadership Team

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Joel Eubank
COO/CFO Dealer Services
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Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
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