Account Director, Experiential jobs in United States
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Augeo · 3 months ago

Account Director, Experiential

Augeo is a global leader in enterprise-level engagement and loyalty platform technology. The Account Director will lead high-impact client relationships and drive innovative event solutions, ensuring alignment with client goals and overseeing event execution.

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Responsibilities

Serve as the primary strategic partner for assigned client accounts, from mid-level stakeholders to the C-suite
Build long-term relationships rooted in trust, responsiveness, and results
Translate client goals into compelling event strategies and experiences
Identify opportunities for organic growth and lead strategic account reviews
Deliver persuasive presentations and recommendations that inspire client confidence
Oversee the planning and execution of corporate events of all sizes
Ensure alignment between client brand objectives and event execution
Review and approve event concepts, budgets, timelines, and logistics
Lead post-event evaluations to drive continuous improvement
Provide calm, confident leadership during high-pressure moments
Lead and mentor a team of 2-4 event professionals, fostering a culture of excellence, accountability, and collaboration
Provide coaching, feedback, and professional development
Manage team capacity and ensure high performance across projects

Qualification

Client services experienceEvent planning experienceTeam leadershipEvent logistics knowledgeBudget managementCommunication skillsProblem-solvingRelationship buildingAdaptabilityCollaboration

Required

8+ years in client services or account management, with 5+ years in event planning
Proven success leading complex client relationships and event portfolios
Strong communication and presentation skills with executive presence
Deep understanding of event logistics, production, and brand strategy
Experience managing teams and budgets in a fast-paced environment
Ability to travel up to 25% for client meetings and event execution
Flexibility to work extended hours during peak event periods
A natural relationship builder with a strong work ethic and follow-through
Resourceful, organized, and energized by solving problems creatively
A confident leader who inspires teams and earns client trust
Entrepreneurial, collaborative, and client-service obsessed
Adaptable under pressure and driven to make an impact

Benefits

Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
Paid Long-Term disability and Life Insurance
HSA/FSA plans
Varying voluntary benefits such as critical, hospital, pet coverage and much more
Employee benefit education, campaigns and wellness opportunities
401k retirement matching and financial planning resources
Education reimbursement
Several EAP resources
13 paid holidays and PTO time
Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
Employee referral bonuses
Employee group opportunities
Fun, casual and flexible working environment that embraces the hybrid workstyle
Career growth opportunities
Summer internship program

Company

Augeo

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Augeo is a global leader in engagement platform technologies and data-driven experiences that foster people connections and cultivate brand advocates worldwide.

Funding

Current Stage
Late Stage

Leadership Team

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David Kristal
Founder , Co-Chairman and CEO
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Juliann Gilbert
Chief Marketing Officer, Augeo and CEO, Workplace Engagement at Augeo
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Company data provided by crunchbase