Ferguson · 3 hours ago
Director of Global Quality
Ferguson is a Fortune 500 company that has been a source of quality supplies for various industries since 1953. They are seeking a Director of Global Quality to lead and unify their Quality Assurance and Control teams, ensuring that all products sourced and manufactured meet safety and compliance standards.
Wholesale
Responsibilities
Champion the development and execution of a unified global quality strategy, aligning with Product Assurance and other key partners
Set and maintain quality standards, systems, and processes to ensure compliance with all applicable legal, regulatory, and industry requirements
Drive continuous improvement initiatives across quality teams and vendors
Work closely with the Product Assurance team to harmonize quality and compliance protocols, ensuring seamless communication and issue resolution
Partner with Global Sourcing, Brand Leadership, Legal, and Product Development to support Own Brand product growth and mitigate risk
Facilitate cross-functional teamwork to address product quality issues, recalls, and corrective actions
Oversee the implementation of effective measurement and control systems, including audits, inspections, and vendor scorecards
Ensure robust pre- and post-shipment inspection plans, aligned with company goals and product risk levels
Manage the global quality team: recruiting, training, developing, and inspiring high performance
Support and enforce corporate policies and initiatives related to quality
Develop and maintain KPIs and reporting systems to measure quality performance and drive improvement
Document findings, communicate results, and escalate issues as appropriate
Qualification
Required
Lead and unify the global Quality Assurance and Control teams, driving the implementation and maintenance of consistent quality objectives for all products sourced and manufactured by the company
Ensure products are safe, compliant, and meet or exceed legal, regulatory, and industry standards
Foster strong collaboration and coordination with the Product Assurance (PA) team to deliver a unified strategy and standards for quality execution across the enterprise
Champion the development and execution of a unified global quality strategy, aligning with Product Assurance and other key partners
Set and maintain quality standards, systems, and processes to ensure compliance with all applicable legal, regulatory, and industry requirements
Drive continuous improvement initiatives across quality teams and vendors
Work closely with the Product Assurance team to harmonize quality and compliance protocols, ensuring seamless communication and issue resolution
Partner with Global Sourcing, Brand Leadership, Legal, and Product Development to support Own Brand product growth and mitigate risk
Facilitate cross-functional teamwork to address product quality issues, recalls, and corrective actions
Oversee the implementation of effective measurement and control systems, including audits, inspections, and vendor scorecards
Ensure robust pre- and post-shipment inspection plans, aligned with company goals and product risk levels
Manage the global quality team: recruiting, training, developing, and inspiring high performance
Support and enforce corporate policies and initiatives related to quality
Develop and maintain KPIs and reporting systems to measure quality performance and drive improvement
Document findings, communicate results, and escalate issues as appropriate
Preferred
Bachelor's degree in Engineering, Quality, or related field; advanced degree or certifications (CQE, CMQ/OE) preferred
10+ years' experience in quality management, with proven leadership in global environments
Experience in building collaborative relationships across functions and geographies
Strong knowledge of global regulatory requirements for consumer and commercial products
Familiarity with Lean, Six Sigma, and technology-driven quality management processes
Excellent communication, analytical, and problem-solving skills
Ability to operate in complex, fast-paced environments and manage multiple priorities
Strategic thinking and vision-setting
Collaborative leadership and cross-functional influence
Strong process orientation and attention to detail
Effective communication and interpersonal skills
Change management and adaptability
Commitment to continuous improvement
Benefits
Health
Dental
Vision
Paid time off
Life insurance
401(k) with a company match
Mental health coverage
Gender affirming and family building benefits
Paid parental leave
Associate discounts
Community involvement opportunities
Company
Ferguson
Since 1953, Ferguson has been a leading source of quality supplies for a variety of industries.
H1B Sponsorship
Ferguson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (4)
2023 (6)
2022 (5)
2021 (11)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2025-09-18Post Ipo Debt· $750M
2024-10-01Post Ipo Debt· $750M
2008-11-12IPO
Leadership Team
Recent News
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