LoanCare · 1 month ago
Mortgage Claims Specialist II - Remote
United States
Full-time
Remote
Entry, Mid Level
$17.43/hr - $26.73/hr
2+ years expLoanCare is a top national provider in mortgage loan subservicing, dedicated to simplifying the complex with empathy and insight. They are seeking a Claims Specialist II who will be responsible for preparing mortgage insurance claims, conducting quality control audits, and maintaining accurate records while ensuring timely processing of claims.
Responsibilities
Prepare mortgage insurance claims for two or more agencies- or investor-acquired properties
Complete reconciliation of all advances to be included in the claim
Assist in conducting internal department quality control audits of post claim activity
Validate all the necessary supporting documents needed for the claim
Maintain clear records and reports for management regarding daily production
Assist with updating appropriate workstations for claim payments
Follow up and track payment of filed claims
Conduct miscellaneous research to complete daily tasks
Conduct research for post-claim activities such as 'missing documents and/or agency inquiries'
Complete tasks queue and notate internal system accordingly
All other duties as assigned
Qualification
Required
2-4 years of experience in default mortgage servicing and/or mortgage insurance claim and/or the legal field
Knowledge of accepted business practices in the mortgage industry and understanding of claims process
Proficient knowledge of foreclosure process and appropriate guidelines (FHD)
LPS-MSP (Mortgage Servicing Platform) experience
Ability to manage time and priorities wisely
Ability to make sound decisions and resolve issues
Ability to work independently and effectively meet deadlines
Ability to communicate effectively in writing, in person, and by telephone
Ability to use Microsoft Office applications, specifically, Excel and Word
Ability to maintain strict confidentiality
Benefits
Virtual training and support
Online/remote training
A large number of free on-demand online training courses
Exciting engagement opportunities, such as fitness classes, contests, and fun seminars/learning activities
Necessary equipment
Company
LoanCare
LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, white label, and marketing services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Lauter
Chief Financial Officer and Executive Vice President
Suzanne Szymoniak
Chief Compliance Officer, SVP
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