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Jonestown Bank & Trust Co. · 1 month ago

PT Community Associate - Northside Commons

Palmyra,PA,US

Full-time

Onsite

New Grad, Entry Level

Jonestown Bank & Trust Co. is seeking a PT Community Associate to provide excellent service to clients while performing various transactional duties. The role involves ensuring compliance with banking regulations, maintaining a professional work environment, and actively enhancing client relationships through knowledge of branch products and services.

BankingFinancial ServicesLending

Responsibilities

Provide SMILE Standards service to clients at all times and actively seek out and meet their banking needs

Consistently deliver high quality JBT service in person, through the drive-up, over the telephone and during community events using JBT’s Non-Negotiables

Working knowledge of branch products and services. Expands relationships though recommendations designed to assist client. Refers clients to appropriate partners for additional needs

Ability to answer basic questions about JBT’s digital banking services

Keep a clean, organized work area and a professional appearance as outlined in the Bank’s Dress Code Policy

Accurately, efficiently, and promptly perform client transactions (including those received by mail or night deposit): cashing checks, deposits, withdrawals, selling of monetary instruments, loan payments, etc

Balance cash drawer/debits and credits accurately and in a timely manner using the Teller system. Maintain an orderly cash drawer within the Bank’s approved cash limits

Complete BAI courses as assigned

Respect the confidentiality of information obtained through or as a consequence of employment

Actively utilize CRM System to enhance client experience

Routinely incorporate compliance (knowledge of laws/regulations) in day-to-day tasks

Perform related duties including, but not limited to, client access to SDB area, balancing the ATM, Vault, TCR, etc

Ability to complete forms via Edit Merge Doc or located on JBT Connect

Ensure punctual and regular attendance

Promote and preserve JBT’s values and culture

Follow Bank policy and procedure to prevent fraud and financial crimes

Other duties as assigned