Apply on Employer Site

Ring Power Cat · 1 month ago

Field Service Technician I - Lift Truck

Orlando, FL

Full-time

Onsite

Senior Level

7+ years exp

Ring Power Corporation is a leading Caterpillar dealer in the Southeastern United States, dedicated to customer service and employee training. The Field Service Technician I is responsible for repairing and maintaining machinery, creating repair estimates, and ensuring accurate documentation while adhering to safety standards.

Energy

Responsibilities

Repairs or replaces defective parts on machinery/equipment

Disassembles components and properly clean parts

Inspects components to ensure maximum parts are being reused to control repair costs

Tests, diagnoses and adjusts failures of equipment

Creates repair estimates and submits information to substantiate quotes and estimates

Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor

Ensures they are legible and accurate with sufficient detail for service accounting needs

Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed

Assumes the lead person position temporarily, as necessary

Demonstrates utilization of dealer computer systems for work orders and other documentation

Maintains a minimum set of tools required for job performance

Works in a neat, orderly, and safe manner while caring for and maintaining company machines/equipment

Maintains personal company service literature, and maintains a high awareness of technical changes in the industry

Performs other duties as assigned

Qualification

Technical knowledgeValid Class E LicenseProblem solvingField service experienceCoachingPlanningOrganizingValuing diversityManaging changeInnovative thinkingCommunication skillsMentoringCustomer oriented