CINC Systems · 1 month ago
Adoption Consultant – Community (USA)
Duluth, GA
Full-time
Onsite
Mid, Senior Level
4+ years expCINC Systems is a company that simplifies community management through its HOA software. The Adoption Consultant – Community will work closely with clients post go-live to assist with onboarding and operationalizing CINC's Community functions, providing training and support to ensure successful adoption of the platform.
SaaSSoftware
Responsibilities
Assist clients to operationalize Community processes in CINC
Provide in depth training to clients on product functionality and best practices
Proactively monitor and ensure clients are adapting to CINC best practices and workflows
Troubleshoot software issues for new and existing clients and provide solutions
Provide input on documentation to handle frequently asked questions as well as step-by-step business process instructions as needed
Help facilitate smooth transitions from Implementation to Client Support
Work collaboratively with and help other internal teams as needed
Work with clients to understand existing workflows, think strategically on process improvements, and communicate optimized workflow opportunities utilizing CINC solutions
Identify and escalate risks to client success or perception with CINC solutions and suggested recommendations
Maintain thoughtful and thorough use of Project Management tools (Project Management system, SharePoint folders, etc.) for time tracking, progress tracking, and data/document storage
Develop and maintain effective internal and external client relationships and communication, maintaining professionalism at all times
Qualification
Required
4+ years of relevant experience in external consulting role
Expert level of understanding of Community processes and relevant business experience
Experience with direct client-facing engagements with proven ability to communicate effectively at all levels up to senior management, with technical and non-technical audiences
Professional competence in the Microsoft Office Suite
Strong critical thinking, analytical, and problem-solving skills
Excellent Verbal and Written communication skills
Ability to work in a fast-paced environment and change priorities quickly
Ability to work collaboratively in a team environment
Preferred
Bachelor's degree or equivalent work experience in Community or related field strongly preferred
Experience in Community industry a plus
Company
CINC Systems
CINC Systems is a provider of SaaS solutions for the community association industry.
201-500 employees
H1B Sponsorship
CINC Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2022 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
HgSpectrum Equity
2023-12-14Private Equity
2020-06-03Private Equity
Leadership Team
Ryan Davis
Chief Executive Officer
Robert McCullar
Chief Administrative Officer & EVP, Strategic Initiatives
Recent News
2025-12-17
EIN Presswire
2025-12-01
Company data provided by crunchbase