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JR & Co. · 1 month ago

Roofing Service Technician & Account Manager

Springdale, AR

Full-time

Onsite

Entry, Mid Level

$50K/yr - $70K/yr

2+ years exp

J.R. & Co., Inc. is a veteran-owned construction company based in Kansas City, MO, specializing in roofing and related services. The Roofing Service Technician & Account Manager is responsible for performing roofing installations, managing customer expectations, and driving sales opportunities while ensuring job site safety and quality performance.

Building MaintenanceBuilding MaterialCivil EngineeringConstruction

No H1B

Responsibilities

Assess potential customers’ roofing needs in a professional manner

Manage service assignments and customer expectations

Drive sales opportunities from incoming leads and generate new lead sources

Engage potential customers by offering roof inspections, inquiring about building maintenance, and dispersing JR&CO marketing materials

Communicate with sales and management personnel about sales opportunities

Coordinate and communicate service repair schedule adjustments to customers and management

Clean, maintain, and stock assigned work vehicles

Ensure all necessary materials are stocked in the warehouse

Aid in inventory control

Organize and schedule with multiple clients and job scopes

Communicate with sales and management about job status and updates

Clock hours for service jobs

Accurately complete and log jobs in Buildertrend

Complete work orders and submit the orders for payment

Perform smaller repairs sold

Qualification

Roofing applications knowledgeCustomer relations skillsOSHA 10 certifiedTime management skillsOrganizational skillsValid Driver’s LicenseDetail-orientedWork independentlyCommunication skills

Required

Vast knowledge of roofing applications, systems, and repair methods

Excellent customer relations skills for service and potential sales

Ability to assess potential customers' roofing needs in a professional manner

Valid Driver's License (MO Class E/IA Class C or equivalent)

Deadline oriented

OSHA 10 certified

Ability to work independently and follow instructions with minimal need for direction and oversight

Ability to obtain security clearance on military job sites

Demonstrated time management and organizational skills

Detail-oriented

Embody and model JR&Co values of Family Culture, JR Attitude (humility, teachable), Extreme Ownership, Grow or Die (growth mindset, motivated, innovative)

Always represent JR&Co in a positive manner

Must demonstrate respect to customers, supervisors, and team members, communicating all concerns in a professional manner and always adhering to standards of conduct and company policies

High School Diploma or GED

Pass initial drug test and participate in random drug test program

Willing to travel

Ability to perform elevated work (work on rooftops, heights)

Frequently lift and carry 50lbs or greater

Frequent bending, kneeling, walking

Outdoor environment in all types of weather (8+ hours per day)

Overtime and weekend work