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Spencer Fane LLP · 4 weeks ago

Accounts Receivable & Collections Supervisor

Kansas City, MO

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $87K/yr

4+ years exp

Spencer Fane LLP is a law firm seeking an Accounts Receivable & Collections Supervisor to oversee the daily operations of their Collections function and Accounts Receivable systems. The role focuses on optimizing cash flow, improving AR processes, and providing direct supervision to the Collections Team.

Consulting

Comp. & Benefits

Responsibilities

Develop and implement collections strategies to increase accuracy, efficiency, and timely resolution of outstanding receivables

Lead the preparation and analysis of collections metrics, including DSO, AR aging, and attorney-level reporting, and facilitate discussions with Billing Attorneys regarding aged receivables

Identify AR workflow bottlenecks and recommend process improvements, including automation and optimization opportunities

Oversee maintenance, configuration, and enhancement of billing and collections systems, including Aderant, e-billing platforms, and related AR tools

Manage client and matter setup, timekeeper assignments, rates, and updates required for accurate billing and collections

Partner with Finance and IT on system integrations, upgrades, and implementation of new technologies supporting AR and collections operations

Supervise, coach, and develop Collections staff, supporting daily workflow, productivity expectations, and overall performance

Conduct performance evaluations, establish goals, and facilitate professional development opportunities for direct reports

Manage workload planning, resource allocation, and prioritization to meet department service-level expectations

Ensure team and departmental goals, milestones, and initiatives are achieved within approved budgets

Demonstrate strong judgment, business acumen, and a proactive, solution-oriented approach to problem-solving

Collaborate cross-functionally with Billing, Finance, IT, and other departments to support firmwide initiatives and process improvements

Lead and/or participate in departmental or cross-functional projects, as assigned

Qualification

Accounts ReceivableCollections ManagementLegal Billing SystemsAderantIManageMicrosoft OfficeCommunication SkillsProblem-SolvingOrganizational Skills

Required

Extensive knowledge Accounts Receivable and Collection processes, legal billing workflows and departmental operations

Excellent oral and written communication skills with the ability to collaborate and influence effectively

Strong analytical and problem-solving capabilities with a proactive, solutions-driven approach

Exceptional organizational abilities with the capacity to manage multiple priorities simultaneously

High attention to detail, accuracy, and a strong commitment to maintaining data integrity

Ability to communicate effectively

Ability to perform repetitive motions

Ability to see and read PC screens, detect color coding, read fine print, or standard print

Preferred

Bachelor's Degree in Accounting or Business Administration highly preferred

Minimum of 1+ year(s) supervisory experience overseeing collections, billing, or AR staff and minimum of 3+ years' experience working with legal billing systems in a law firm or professional services environment

Business to business collections experience strongly preferred

Experience with iManage, Aderant, and inTapp preferred

Advanced proficiency with Microsoft Office highly preferred, including Word, Outlook, Excel, and PowerPoint