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Servco Pacific Inc. · 1 month ago

Dispatch Supervisor

Hilo

Full-time

Onsite

Mid Level

$3,500/mo - $3,500/mo

3+ years exp

Servco Pacific Inc. is looking for a Dispatch Supervisor to join their team. This position will ensure a smooth flow of work to auto technicians, monitor timely completion of work, and ensure thorough completion of each repair order.

AutomotiveAutonomous VehiclesCar SharingElectric VehicleRide SharingTransportationVenture Capital

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Input repair orders into the system and assign work orders to technicians based on their skill level and certification

Monitor technician’s work hours on each work order and determine if technician needs assistance in diagnosing repair of the car

Maintain shop capacity control and advise Service Consultants of capacity status throughout the day

Provide accurate time of completion estimates for each repair order and advise Service Consultants if the work order will be completed before or after the original estimated timeframe

Review repair orders from technician when work is completed to ensure all work has been completed

Maintain and control library of repair manuals and special service tools (SST)

Order and maintain shop supply inventory (oil, lubricants, and miscellaneous shop supplies)

Ensure there isn’t more than one repair order per technician at any given time

Qualification

General auto repair knowledgeDealer management systemValid Driver’s LicenseASE certificationCustomer relations skillsPlanning skillsMulti-taskingCommunication skillsOrganizational skillsAttention to detail

Required

High school graduate or equivalent

Minimum three years of automotive service experience

Proficient with dealer management system

Valid driver's license and clean driving record

Strong communication and customer relations skills

Excellent organizational and planning skills

Ability to handle multiple tasks and meet deadlines

Strong attention to detail

Preferred

DealerTrack knowledge preferred

ASE certification preferred

DealerTrack experience preferred

Auto service dispatching experience preferred

Company

Servco Pacific Inc.

Founded in 1919 as a two-car repair garage on the North Shore of Oahu, Servco Pacific Inc.

Founded in 1919

Honolulu, Hawaii, USA

1001-5000 employees

http://www.servco.com

H1B Sponsorship

Servco Pacific Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (1)