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New York State Technology Enterprise Corporation (NYSTEC) · 1 month ago

Senior Consultant-Technical Business Analyst

Albany, NY 12207, USA

Full-time

Hybrid

Mid, Senior Level

$84K/yr - $110K/yr

3+ years exp

NYSTEC is a nonprofit technology consulting company that has been advising various organizations since 1996. The role involves serving as a technical business analyst, collaborating with stakeholders to gather requirements, analyze user needs, and support technology modernization efforts.

CharityInformation TechnologyNon Profit

Work & Life Balance

No H1B

Responsibilities

Collaborate with stakeholders to understand business needs and challenges

Document and analyze business requirements to identify gaps and opportunities

Document and understand clients’ technology assets and gaps

Develop user stories/requirements that represent the project’s business objectives

Produce deliverables, which may include documenting detailed requirements, business process documentation and business process flows and recommending process improvements and evaluation and acceptance criteria, if needed

Collaborate with developers and other technical teams to support successful implementation

Qualification

Business analysisProcess flow diagramsUser storiesMicrosoft OfficeJiraConfluenceSoftware development life cycleAnalytical skillsListening skillsPlanning skillsProblem-solving skillsCommunication skillsCollaboration skillsRelationship-building skillsIndependent work

Required

Ability to effectively conduct business analysis activities, including gathering requirements, analyzing and improving processes, and drafting user stories

Experience creating process flow diagrams, including current state and 'to-be' analyses

Effective problem-solving and analytical skills

Excellent organization and planning skills and the ability to provide your project manager with schedule and commitments for delivering your work

Proficient with the Microsoft Office suite of products and experience using Jira and Confluence

Excellent written and oral communication skills, with the ability to translate complex technical concepts into easily understandable terms for business stakeholders

Ability to work effectively in cross-functional teams, with effective collaboration and relationship-building skills, especially with UX/UI designer counterparts and business stakeholders

Ability to develop relationships with stakeholders and to understand their needs through excellent listening and effective written and verbal communication

Ability to work well independently as well as within a team