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The Salvation Army USA Central Territory · 4 hours ago

Human Resources Generalist

Chicago, IL

Full-time

Onsite

Mid Level

$24.43/hr - $29.32/hr

3+ years exp

The Salvation Army USA Central Territory is dedicated to meeting the needs of vulnerable communities. The Human Resources Generalist will ensure effective HR functions, manage recruitment, employee relations, and benefits management while maintaining compliance with policies and regulations.

Non-profit Organization Management

Responsibilities

A plan exists to monitor open positions and implement recruitment strategies

Position descriptions are current and reflect duties and required competencies

Recruitment is coordinated with each department to include as needed:

Applications from qualified candidates will be forwarded to the hiring managers for consideration

Coordination of interviews, follow up, etc

Responses to candidates are made in a timely manner

Consultation is provided in the selection of candidates

Ensures references are completed and forwarded to the divisional HR department

Background check policies and procedures are maintained

Territorial, divisional, and program policies on background checks is followed for all hires including obtaining approvals

Completes telephone reference check forms for potential employers

Background check clearances are communicated timely

Create and maintain employee files. Ensure each file is complete will all required paperwork. Accurately file any documentation/correspondence obtained after hire. Ensure that strict confidentiality is maintained with regards to employee files. Oversees security of archival storage of terminated files

Onboarding of new employees is completed for all employees with required paperwork being completed online, collected, and tracked

Effectively communicate:

History and culture of The Salvation Army and Harbor Light Program

Polices, benefits and program expectations

Complete electronic I-9s and forward confirmation to divisional HR department within the required timeframe

Coordinate with HR divisional department on processing of hires, terminations, status changes (pay changes, title changes, promotions, etc.) including submitting information to TSAMM

Ensure all requirements of positions including trainings are documented, tracked and monitored for compliance (Safe-From-Harm, Harassment Prevention, CPR, Mandated Reporter etc.)

Training is coordinated throughout the year to give staff multiple attendance opportunities

Contract, regulations, and program directives are regularly reviewed for new requirements

Training compliance follow-up with staff or outside entities is completed as needed

Maintain an audit schedule and ensure all HR related documents/data are complete and on file in preparation of any audit

Oversee the annual MVR review

Confirm all employees designated to drive Salvation Army vehicles or use personal vehicles for official business are approved to drive

Act as the liaison with the divisional HR department regarding all benefit and insurance issues

Maintain any benefits related documents

Problems are brought to/followed up with divisional HR department for resolution

All Workers Compensation claims are reported/processed and tracked timely. Claims are reported to the divisional HR department

All leaves (FMLA, PLOA) are coordinated and tracked with supervisors and divisional HR department. Pertinent information is communicated to the divisional HR department

First point of contact for all employee related issues or concerns

Consults with and keeps the Director of Business Operations informed on all pertinent issues or problems

Assist with investigating employee relations issues (complaints, concerns, etc.) and works with appropriate staff to resolve issues in a timely manner

Performance counseling occurs in coordination with The Director of Business Operations and the DHQ Human Resources Department in compliance with divisional standards

Healthy employee relations are maintained through effective communication, solicitation of employee feedback, employee events, and recognition. Monitors employee morale and reports problems or issues to the Director of Business Operations in a timely manner

Disseminate pertinent information to staff as needed (open enrollment, employee handbook updates, etc.)

Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law

Assist with meeting all legal and program requirements related to the Human Resources function, including documentation, record maintenance, and reporting requirements as defined by program/administration policies and directives of The Salvation Army

Qualification

Human Resources ManagementRecruitment StrategiesEmployee RelationsPHR/SPHR CertificationSHRM-CP/SCP CertificationPC ProficiencyProject ManagementInterpersonal SkillsCommunication SkillsOrganizational Skills

Required

Bachelor's degree in human resources management or another business-related field

A minimum of 3-5 years Human Resources related experience

Proficient in PC-based work environments, including Word, Excel and PowerPoint

A demonstrated ability to manage staff, projects, and priorities in a constantly changing environment

Understanding of Human Resources trends and best practices

An interpersonal style that builds significant relationships with staff, administration and DHQ staff

A commitment to uphold and promote the mission of the Salvation Army and a dedication to achieving and maintaining a diverse, competent, and motivated workforce

A demonstrated ability to manage projects and programs in a constantly changing environment

A decision-making approach that evaluates options, resources and outcomes in light of goals and objectives

A communication and management style that exhibits the principles and values of The Salvation Army and fosters team relationships

A service orientation, anticipating and responding to the needs of employees

Ability to work with and manage confidential material

High degree of organization and efficiency

Tact, discretion, and a reputation/record of good judgment, fairness and sensitivity

A very cautious attention to detail

A solid understanding of the interpretation of regulations and requirements

Highly developed listening and observational skills

A “hands-on” knowledge of how to effectively work with diversity

Ability to create systems as needed