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Cal Coast Credit Union · 1 day ago

Bankruptcy Specialist

San Diego, CA

Full-time

Onsite

Mid, Senior Level

$25.22/hr - $31.52/hr

5+ years exp

Cal Coast Credit Union is a financial institution focused on serving its members, and they are seeking a Bankruptcy Specialist to manage and monitor bankruptcy filings. The role aims to preserve credit union assets by reducing delinquency, minimizing loan losses, and providing exceptional service to members and employees.

BankingFinancial ServicesLending

Hiring Manager

Brandon Colao, PHR

Responsibilities

Monitor related areas which may cause potential loss to the credit union

Monitor and manage Bankruptcy portfolio; total loan portfolio of $200,000,000

Maintain a productivity level consistent with those established for the department

Maintain an “at standard” scorecard average of 85%

Processes and files Bankruptcy related documents and/or claims in a timely manner

Effectively handles escaladed legal or Bankruptcy calls

Audits and tracks Bankruptcy files

Obtains and reviews Bankruptcy plans to assure compliance

Performs activities to collect reaffirmed Bankruptcy cases

Monitors for Bankruptcy Trustee payments on confirmed plans

Ensures the credit union is in compliance with all Bankruptcy laws

Verifies that Bankruptcy notices are being resolved in a timely manner

Reviews Bankruptcy documents to determine the credit union’s course of action

Reviews Bankruptcy plans to ensure adequate collateral amount and protection

Coordinates Bankruptcy related issues with Collections management and attorneys

Coordinates recovery of collateral when applicable

Active participant in meetings, shows initiative to improve processes and offers ideas to control costs and reduce losses

Supports department and corporate goals and objectives

Produces and maintains reports as assigned by management

Provides high quality, consistent work and documentation

Performs other relevant and related duties, as required

Qualification

Bankruptcy laws knowledgeFDCPA guidelines knowledgeCollections experienceMicrosoft ApplicationsAnalytical skillsBilingual in SpanishTime managementOrganizational skillsVerbal communicationWritten communicationInterpersonal skillsSelf-motivatedGoal oriented

Required

Must have working knowledge of FDCPA guidelines and practices

Must be knowledge of all aspects of Bankruptcy laws, procedures and filings

Experience with Microsoft Applications (Excel, Word and Outlook)

Working knowledge of business machines such as telephone, computers, copiers, fax machines, etc

Strong analytical, time management and organizational skills

Must have the ability to work well individually and as a member of a collections team

Excellent verbal/written communication skills; interpersonal skills, combined with flexibility and diplomacy

Ability to interface with members and credit union staff at all levels in courteous and professional manner in person or by phone

Ability to appear for work on time, follow directions from a supervisor, interact effectively with co-workers, understand and follow policies and procedures and accept constructive criticism

Must be self motivated and goal oriented