Talentsearchpro ยท 1 month ago
Paralegal, Sr (e-discovery and document mgt sytms, contract drafting & regulatory compliance)
San Jose_CA
Full-time, Contract
Hybrid
Senior Level, Lead/Staff
8+ years expTalentsearchpro is seeking a highly motivated Senior Paralegal to join their legal team. The role involves resolving customer disputes, managing litigation and regulatory complaints, and working closely with in-house litigation counsel and various support teams.
Human Resources
Responsibilities
Handle customer disputes, pre-litigation matters, and regulatory complaints end-to-end
Lead investigations, gather records, build timelines, and summarize facts
Draft complaint responses, legal holds, discovery responses, and basic legal documents
Manage a case portfolio, track deadlines, and maintain reports/metrics
Support litigation counsel with pleadings, discovery, motions, and case management
Respond to subpoenas, liens, and garnishments
Develop processes, playbooks, and templates to improve efficiency
Strong skills in organization, communication, judgment, and technical tools
8+ years dispute/litigation experience with ability to work independently
Qualification
Required
MUST HAVE IN-HOUSE EXPERIENCE
8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands-on pre-litigation dispute resolution
The ability to lead and run internal investigations, gather relevant records, and identify and organize factual timelines in clear and succinct summaries
Self-starter who can track deadlines, navigate a company to find key stakeholders for information and proactively move, through resolution, an entire case portfolio
Legal writing skill as it relates to preparing complaint responses and basic legal documents such as legal holds, discovery objections, continuance requests and settlement agreements
Comfort with interacting directly with customers and where needed resolving small disputes
Experience in working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management and resolution
The ability to maintain dispute files in an up-to-date fashion and produce regular reports and metrics on disputes
Comfortable with legal research of non-complex issues, the ability to reach conclusions on that research and apply those conclusions to practical action in resolving customer disputes
Ability to assist with the creation of practical processes and protocols (such as playbooks and templates) to increase efficiencies and to guide support teams in dispute resolution
Comfort with identifying risks that should be escalating and collaborating with litigation counsel to address those risks
Experience in responding to subpoenas, liens and garnishments and other discovery requests to back up other team members when needed
Familiarity with, and strong interest in, Bill.com, alternative payments, emerging payments technology and the payments industry
Strong problem-solving skills and the ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities
Solid technical acumen which supports mastery of a variety of case management tools
Sound and practical business judgment, intellectual curiosity, comfortable and adept at balancing risk and opportunity
Excellent communication skills and a team-oriented approach with the ability to build strong and lasting relationships with business partners, customers and management
Intellectual curiosity, a desire and alignment with our core values: Humble, Fun, Authentic, Passionate, and Accountable
Strong attention to detail and organizational skills
Ability to work independently and ownership mindset - sees projects through from end to end
Critical thinking skills - be able to receive feedback and provide next steps, change direction if needed
Drive for results - impact/outcome focused
8+ years dispute/litigation experience with ability to work independently
Preferred
Bachelor's degree and/or paralegal certification preferred or equivalent experience and evidence of exceptional ability
Company
Talentsearchpro
Talent Search Pro, we understand that making the right hire is a critical action that you have to take as an organization.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase