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ActioNet, Inc. · 4 months ago

Data Center Technician, Mid (IT Specialist)

Washington, DC

Full-time

Onsite

Entry, Mid Level

$72K/yr - $87K/yr

1+ years exp

ActioNet, Inc. is a woman-owned IT Solutions Provider with expertise in Agile Software Engineering, Cloud Solutions, and Cyber Security. The Mid-level Data Center Technician will provide operational support for Treasury’s data center infrastructure, focusing on system performance, incident response, and compliance with service-level agreements.

AssociationConsultingCRMGovernmentInformation ServicesInformation Technology

No H1B

U.S. Citizen Only

Responsibilities

Perform daily system checks, monitor hardware health, and execute scheduled maintenance

Respond to and resolve incidents per defined SLAs, escalating when required

Support infrastructure backup, recovery, and patching processes

Accurately document maintenance activities, logs, and incident resolutions

Participate in a 24x7 support rotation, including weekends and holidays

Qualification

Windows OS troubleshootingITSM platformsCompTIA certificationsData center experienceCommunication skillsOrganizational skillsProblem-solving skills

Required

U.S. Citizenship and eligibility for High Public Trust clearance

1–8+ years of relevant IT infrastructure or data center experience

Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools

Experience with ITSM platforms such as ServiceNow

Strong communication, organizational, and problem-solving skills

Preferred

CompTIA A+, Network+, or Security+ certification

ServiceNow or other ITSM platform experience

Federal IT or large-scale enterprise infrastructure support experience

ITIL Foundation certification or equivalent training

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life and AD&D Insurance

401(k) Savings Plan

Education and Professional Training

Flexible Spending Accounts (FSA)

Employee Referral and Merit Recognition Programs

Employee Assistance and Identity Theft Protection

Paid Holidays: 11 per year

Paid Time Off (PTO)

Disability Insurance

Company

ActioNet, Inc.

Glassdoor3.7

ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI®-DEV Level 4, CMMI®-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Cloud-based Solutions, Cyber Security and Agile Software Engineering.

Founded in 1998

Vienna, Virginia, USA

1001-5000 employees