Meridian Cooperative · 10 hours ago
Implementation Specialist II
Atlanta, GA
Part-time
Hybrid
Entry, Mid Level
2+ years expMeridian Cooperative is seeking an Implementation Specialist II to join their innovative team at Futura Systems. This role is responsible for the effective implementation and configuration of Futura Staking products and services, leading customer onboarding, and ensuring a seamless transition into production.
AccountingBillingInformation TechnologyNon ProfitSoftware
Responsibilities
Coordinate and schedule new customer implementation activities, including kickoff meetings, configuration, deployment, and onsite or remote training
Analyze existing customer workflows and processes; configure the software to align with customer requirements
Lead onboarding activities such as server/client deployment, system configuration, training, and initial implementation support
Provide onsite or remote software training for customer teams as needed
Manage transition from implementation to Product Support, maintaining communication between the customer and internal teams
Assist Product Support with advanced configuration or troubleshooting when necessary
Deliver software training for new or existing Meridian Enterprise employees
Conduct in-depth beta testing of new software versions; escalate issues to Quality Control
Collaborate with the Development and Level III teams to provide feedback on product improvements, enhancements, and future features
Present product demonstrations and new feature walkthroughs remotely, onsite, or at user conferences
Perform advanced customer project work, including reports and workflow enhancements
Manage 2-4 simultaneous implementations
Take initiative in thought leadership, innovation, and creative problem-solving
Represent the company at conferences, events, and networking engagements
Adhere to all Meridian Cooperative policies and procedures
Travel domestically up to 20% of the time
Perform additional duties as assigned by management
Qualification
Required
2-4 years of experience in GIS, software implementation, software development, or utility-related roles
Proficiency with Esri ArcGIS Server/ArcSDE administration and management of GIS databases in an SDE environment
Strong relational database skills, including SQL, Microsoft Access, or similar tools
Expertise with Windows Server, IIS, and configuring web applications
Associate's degree or equivalent professional experience
Strong critical thinking, troubleshooting, and problem-solving skills
Ability to learn quickly, retain complex information, and develop solutions across diverse technical scenarios
Excellent communication skills, with the ability to convey technical information clearly and professionally
High level of customer service, interpersonal skills, and work ethic
Experience in technical training delivery
Benefits
Outstanding Medical/Dental/Vision
Education/Training Reimbursement
On-Site Education Courses
Flexible Spending Account
Health/Wellness Reimbursement
Excellent Life and AD&D insurance
Paid Time Off: Eligible to begin accrual from date of hire; accrual amount based on years of service. Beginning accrual rate equivalent to 22 days per year. 10 holidays which include the day after Thanksgiving, and Christmas Eve. Up to 240 hours of PTO can roll over to the following year.
Volunteer Time: 8 hours per year
Retirement: Robust 401K. Following one year of eligible service, the Company contributes in two ways: (1) match of 100% of each dollar you contribute on the first five percent (5%) of eligible compensation, and (2) Employer basic contribution of 4% of base salary (with increases in basic contribution percentage based on years of service). Employees are 100% vested in Company funded contributions from the date they enter the plan.
Company
Meridian Cooperative
Meridian Cooperative is a not-for-profit cooperative, leader in the development of innovative utility software and technology solutions.
501-1000 employees
H1B Sponsorship
Meridian Cooperative has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (7)
2022 (7)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Chris Haas
Chief Executive Officer
Heath Glass
Chief Technology Officer
Recent News
2022-04-21
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