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Empower Brands · 14 hours ago

Franchise Business Consultant

United States

Full-time

Remote

Senior Level

5+ years exp

Empower Brands is a company dedicated to providing high-quality products and services in the commercial and home services industry. The Franchise Business Consultant serves as a strategic advisor and performance coach to franchise owners, focusing on sales, marketing, operational excellence, and financial performance to drive business growth and success.

CommercialOutdoorsResidential

Responsibilities

Coach franchise owners in development, execution and oversight of local sales plans, including target accounts, referral strategies, and consistent sales activities

Guide franchise owners in marketing strategy, digital presence, brand consistency, community engagement, and promotional campaigns

Review and analyze sales KPIs (pipeline health, win/loss, lead sources, conversion rates) and drive action plans for improvement

Partner with the National Sales Team to align franchise efforts with system-wide initiatives, programs, and available sales tools

Support franchise owners in strengthening partnerships with carriers, contractors, and other referral sources to expand market share

Serve as the primary business advisor to a portfolio of franchise owners, providing guidance across sales, marketing, operations, customer experience, and financial performance

Conduct regular strategic meetings to review metrics, address issues, and maintain accountability

Evaluate franchise performance and create customized action plans tailored to the owner’s goals, strengths, and current challenges

Build strong, trust-based relationships that support candid coaching and long-term success

Ensure franchisees consistently follow brand standards and required processes

Conduct operational assessments to identify gaps and help franchisees implement best practices in workflow, field operations, technology use, customer communication, and service delivery

Support system adoption, training initiatives, and the development of operational capabilities across the franchise network

Collaborate with the Operations and Training teams to address skill gaps and support the rollout of new systems or tools

Review financial statements and key operational metrics with franchise owners to identify opportunities for improved profitability

Provide coaching on job costing, pricing strategy, and expense management

Ensure accurate system usage and reporting, supporting royalty accuracy and financial visibility

Help franchise owners assess opportunities for expansion, additional service offerings, staffing needs, or new investments

Support franchise owners in building organizational structures that can scale as revenue growth demands

Encourage franchisees to adopt technology and tools that enhance productivity, communication, and customer satisfaction

Share system-wide best practices to elevate performance across the network

Maintain accurate documentation of coaching sessions, action plans, progress updates, and performance metrics

Communicate trends, risks, and opportunities within the consultant’s portfolio to leadership

Ensure adherence to brand standards, policies, and contractual obligations

Qualification

Franchise consulting experienceBusiness acumenSales strategy developmentFinancial statement interpretationCoachingOperational assessmentsMentoringEOS TractionCommunicationRelationship-buildingProblem-solvingAdaptability