Hyundai Capital Canada · 1 month ago
Manager, Bankruptcy
Dallas, TX6100 W. Plano Parkway, Suite 2000
Full-time
Onsite
Mid, Senior Level
$78K/yr - $120K/yr
5+ years expHyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. The Manager, Bankruptcy is primarily responsible for overseeing all activities for the Bankruptcy floor, creating strategies to support Bankruptcy goals, and fostering a coaching culture for team performance improvement.
AutomotiveFinanceFinancial Services
Responsibilities
Actively lead individual/team coaching sessions with a focus on developing relationships that encourage reflection and help team members to improve performance, personal effectiveness, and impact
Directly manage assigned Bankruptcy teams to drive optimum performance by holding team members accountable for performance and behaviors as outlined in Company and Department policies and procedures; including but not limited to attendance, performance, prohibited conduct, compliance, and quality
Monitor daily performance and productivity reports for team and collaborate with department manager to address performance opportunities
Adhere to Corrective Action Program guidelines and activities
Effectively analyze data and develop actionable plans to address areas of opportunity
Encourage process improvement ideas from all employees within the department
Collaborating with other departments, and other internal teams, to effectively manage initiatives
Responsible for maintaining the appropriate staffing levels by assisting interviewing/hiring activities
Responsible for maintaining and monitoring schedules to meet daily expectations in production
Collaborating with other departments, and other internal teams, to effectively manage project/strategies
Drive strategies and training initiatives focused on meeting monthly QM goals to minimize compliance violations
Identify trends and implement strategies to address behaviors observed by direct reports that do not support effective leadership and support of their team’s success
Collaborating with Compliance for any related matters when applicable
Perform all other duties as assigned
Qualification
Required
Strong written and oral communication skills - Must be able to communicate verbally to groups of all sizes. Must also be able to produce documents free of grammatical and spelling errors that are persuasive and logical
Strong listening and interpretation skills. Ability to work with, lead and consult with all levels in the organization
Must be highly organized and have a strong attention to detail
Understanding of team dynamics and techniques to build strong teams
Intermediate MS Excel skills are required; MS Access knowledge is a plus
Preferred
5 years auto finance experience preferred
Experience leading high performing teams preferred
B.A. or B.S. degree in Business or Finance preferred
Forecasting and data mining skills are preferred
Working knowledge of call center technology. Must be able to extract call data from the automatic call distributor (ACD) in order to ensure customers are receiving appropriate service. In addition, must have working knowledge of automatic dialers
Benefits
Medical, Dental and Vision plans that include no-cost and low-cost plan options
Immediate 401(k) matching and vesting
Vehicle purchase and lease discounts plus monthly vehicle allowances
Paid Volunteer Time Off with company donation to a charity of your choice
Tuition reimbursement
Company
Hyundai Capital Canada
Hyundai Capital Canada provides auto finance and private finance services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase