Udemy · 11 hours ago
Senior Manager, Sales Operations
Udemy is an AI-powered skills acceleration platform built to help people and teams grow. As the Senior Manager of Sales Operations, you will drive strategic and operational effectiveness for the Americas regions, partnering with Sales Leadership to improve sales productivity and achieve revenue goals.
E-LearningEdTechEducationTraining
Responsibilities
Act as a business partner to the SVP, Sales leader
Manage the Sales Operation Managers for the NAMER and LATAM regions
Lead the regional sales operations team to manage key sales processes, including forecasting following the 13 week operational cadence, driving pipeline management and cross-functional pipeline councils, supporting enhanced deal execution, and working with Sales leadership and recruitment to ensure the region is staffed to planned capacity
Understand regional complexities to create processes, and cross-functional support in guidance with best practice and local needs
Provide analytics and strategic support for quarterly business reviews
Oversee regional sales forecasting, manage forecasting and data analysis to provide valuable insight into geo’s performance and general predictability
Drive Ramp to Revenue within AMERs and visibility to leaders and developing defined action plans to improve AE Attainment and full rep participation
Develop and project manage sales strategies and initiatives required to drive sales in a business organization
Uncover leading and lagging indicators of sales performance and predictability to help inform and guide our success
Support the Implementation and adoption of new technologies to support the sales teams (such as the Value selling tool)
Provide accurate and real-time data to help monitor the performance of the business
Support the Sales Operations managers with territory carving and ramp to revenue
Qualification
Required
6+ years experience in Sales Operations, GTM Operations and/or business analytics
Salesforce knowledge: complex dashboards and reports, custom report types, calculated fields, workflows
Exceptional quantitative and Google Sheet skills
Experience working closely with senior leaders in a SaaS B2B business
Get-it-done mindset. You are not afraid to roll up your sleeves and do what it takes to get the job done
A ‘what's best for the business' attitude, and willing to try new things, tackle complex projects and challenges
Strong analytical skills to work on complex business issues with minimal supervision
Strong communication skills & problem solving skills
Cross Functional Partnership: You excel in managing stakeholder expectations, fostering positive relationships with internal teams, users, and other key stakeholders, and effectively communicating technical decisions, project progress and milestones
Analytical Proficiency: Strong data analysis skills to interpret metrics, generate insights, and drive informed decision-making
Operational Excellence: Ability to translate high-level company goals into actionable, efficient operational strategies within the sales organization to drive consistent performance and process improvement
Leadership and Mentorship Abilities: You have a track record of inspiring and empowering team members, providing guidance and mentorship and fostering a culture of continuous learning and growth within the team
Preferred
Experience managing Sales Operations Managers and Analysts with a track record of driving significant improvements in sales performance and operational efficiency, including but not limited to territory desired, but not required for the role
Benefits
Full access to Udemy courses
A monthly UDay to invest in yourself
A budget to spend on whatever helps you improve
Company
Udemy
Udemy is an online learning platform that helps students, companies, and governments gain the skills they need to reach their goals.
H1B Sponsorship
Udemy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (31)
2023 (26)
2022 (44)
2021 (19)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$511.38MKey Investors
Mindrock CapitalBenesseSharesPost Investment Management
2025-12-17Acquired
2025-05-30Post Ipo Debt· $200M
2021-10-29IPO
Recent News
2025-12-26
Mexico Business
2025-12-26
Company data provided by crunchbase