Apply on Employer Site

Talentsearchpro · 1 month ago

Account Manager with Microsoft Project & Resource Allocations Exp.

Portland, ME

Full-time

Onsite

Mid, Senior Level

5+ years exp

Talentsearchpro is seeking an Account Manager with experience in Microsoft Project and resource allocations. The role involves managing key accounts, fostering client relationships, and working closely with internal teams to support product development and customer satisfaction.

Responsibilities

Manage key large accounts within the organization

Serve as the primary point of contact for the accounts to maintain best-in-class customer service

Foster and maintain long-term relationships with clients

Partner with Program Managers to support new product development and design transfer opportunities

Build strong client relationships through regular communication

Gather information on assigned customers to facilitate account growth

Maintain contact with clients to identify new business opportunities

Develop quotes for new and ongoing client products

Develop schedules to support ongoing customer activities

Provide ongoing support to retain customer programs

Ensure prompt and accurate responses to clients' queries

Report to internal management on account status

Suggest company products/services that maximize client satisfaction

Partner with the Business Development office to strategize methods to win new value-based business

Coordinate with internal Program Managers to support new product development and design transfer opportunities

Mentor Associate Account Managers in the department

Maintain customer satisfaction while improving margins

Qualification

Microsoft ProjectResource AllocationsAccount ManagementBusiness JudgmentMulti-tasking SkillsCommunication SkillsNegotiation SkillsOrganizational SkillsLeadership Techniques

Required

Excellent verbal and written communication skills

Ability to convey business and technical concepts to a diverse customer base and internal teams clearly and concisely

Ability to motivate and inspire teams

Excellent independent work ethic and organizational skills

Working knowledge of Microsoft Project and resource allocations

Knowledge of business and management principles involved in resource allocation, leadership techniques, production methods, and coordination of teams across various disciplines

Good business judgment

Strong knowledge of our Systems

Skilled negotiator

Excellent multi-tasking skills

Demonstrated success in maintaining and growing customer accounts

4-year technical or business degree

5 years of experience in Account Management