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Flex · 6 hours ago

Program Manager

Pflugerville, TX

Full-time

Onsite

Senior Level

7+ years exp

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. The Program Manager will guide a team of cross-functional experts in the delivery of customer-focused products and services while overseeing project development, pricing, and program strategies.

ElectronicsManufacturingProduct Design

Responsibilities

Organize, plan and direct program schedules and budgets

In charge of tracking relevant metrics and drive action items based on results

Provide help, knowledge and expertise with contract negotiations as required

Oversee all interdepartmental activities ensuring completion of all adherences made relative to product development timelines, delivery, quality and the required business metrics

Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program

Travel 15% to other company facilities, field service operations

Monitor and track that project and program deliverables are met

Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel

Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities

Be the key channel of communication for customers and venders act as escalation in the event of customer issues

In charge of customer´s satisfaction reviews and corrective actions

Maintain current and develop additional business with customers

Be accountable for maintaining excellent customer relations with both new and existing customers

Holds up production sites for projects, costs and other customer related matters through business and expertise

Qualification

Program managementCustomer relationship managementOperations managementTechnical expertisePeople managementContract negotiationProject schedulingBudget management

Required

Bachelor's degree in engineering or related field or equivalent experience

7+ years of experience in program administration/management or related area

Advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills

People Managing experience local and off sight locations

Knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site

Accountability for the program wellness

Expert knowledge of the function and a thorough understanding of Flex and related business

Detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas

Understands the strategic impact of the function across sites