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Apria · 6 hours ago

COLLECTIONS SUPRV

Indianapolis, IN

Full-time

Onsite

Mid, Senior Level

$50K/yr - $52K/yr

3+ years exp

Owens & Minor is a Fortune 500 company that provides integrated technologies, products, and services across the full continuum of care. The Collections Supervisor is responsible for leading a team of collection representatives to resolve unpaid claims and ensure compliance with legal and regulatory requirements.

Health Care

Responsibilities

Manages most complex overdue account balances that are fully or partially unpaid

Develops and analyzes reports to identify problems and trends in Revenue Management and with staff productivity

Acts as a resource to subordinate personnel to resolve escalated inquiries with accounts

Communicates directly with collection agencies, payors, government agencies and/or attorneys to resolve outstanding collections issues

Monitors collections activity and develops necessary corrective action to resolve deficiencies

Ensures Apria is in compliance with all legal and regulatory requirements

Ensures customer inquiries are resolved in a timely manner

Tracks trending payor issues and elevates as appropriate

Interfaces with payors to resolve issues

Performs other duties as required

This position supervises all subordinate employees of the department and is responsible for the performance management, hiring, and discipline of subordinate employees within the department

Typically supervises up to 25 Nonexempt Collection employees

Qualification

Business AcumenData AnalysisCommunication ProficiencyExcelMathematical ProficiencyPersonal EffectivenessAccessPowerPointMS ProjectVisioWordEnglish Language