Cognizant · 2 hours ago
Client Relationship Manager - High Tech (Austin, TX)
Sunnyvale, CA
Full-time
Hybrid
Director/Executive
$150K/yr - $170K/yr
15+ years expCognizant is a leading global professional services company, and they are seeking a seasoned Client Relationship Manager to support a key high-tech client in Austin. The role involves managing the client relationship, driving business development, and ensuring high-quality delivery while meeting client expectations and achieving organizational objectives.
ConsultingIndustrial AutomationInformation TechnologySoftwareSoftware Engineering
No H1B
Responsibilities
Balance business development and sales responsibilities and be responsible for managing high quality delivery while developing strategies and tactics for further penetrating the account and cross-selling Cognizant’s emerging services
Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities
Understand the customer’s specific business needs and apply service/ process knowledge to meet those needs, additionally, to identify critical initiatives that help the client’s business to achieve their goals
Grow the client relationship by identifying new business opportunities
Build and maintain relationships across various levels in the client organization, build a partner map to position the team and management
Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and execute it for the account relationship
Be actively involved in deal reviews, developing solutions, proposal responses, creating an executive summary for the proposal, and ensure timely submission with appropriate internal approvals
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
Lead end-to-end management of the account operations including account forecasting, budgeting, and overall P&L
Manage accountability against Measurable Revenue/Profit Growth within set timelines
Qualification
Required
15 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm
Experience managing a $25M P&L
Experience supporting technology clients with a diverse portfolio of IT services
Experience leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
Strong knowledge of the technology space as well as the associated landscape and trends
Demonstrated track record of managing different portfolios ranging from sales, new sales, programs and existing business
A strong relationship-oriented bent of mind, demonstrated capabilities in building and sustaining relationships
Strong executive presence and gravitas
Ability to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
Experience of leading and closing large deals in managed services (multi-million $ and multi-year contracts)
Basic English proficiency is required for Company-wide communications purposes
Benefits
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Company
Cognizant
Cognizant is a professional services company that helps clients alter their business, operating, and technology models for the digital era.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$0.24MKey Investors
Summit Financial Wealth Advisors
2025-03-08Post Ipo Equity
2016-11-18Post Ipo Equity· $0.24M
1998-06-19IPO
Leadership Team
Ravi Kumar S
Chief Executive Officer
Anil Cheriyan
CTO / EVP Strategy & Technology
Recent News
2025-12-27
2025-12-19
Company data provided by crunchbase