Brightspeed · 4 hours ago
Pricing & Offer Management Analyst
Charlotte, NC
Full-time
Hybrid
Mid, Senior Level
3+ years expBrightspeed is a company focused on providing fast, reliable internet connections and enhancing customer experience. They are seeking a Pricing & Offer Management Analyst to drive the development and optimization of pricing and promotions for fiber and value-added services, collaborating with multiple departments to ensure competitive and profitable offerings.
InternetTelecommunicationsWireless
Responsibilities
Build and manage pricing and promotional strategies for Fiber and Value-Added Services (Wi-Fi, security, premium support, etc.)
Evaluate competitive intelligence, market pricing trends, and product positioning to recommend proactive pricing adjustments
Use sales distribution, uptake curves, and attach-rate performance to optimize the balance between unit growth and revenue
Model and recommend entry price points, upsell paths, VAS attach levers, and promotional constructs (discounts, credits, bundles, trials)
Analyze performance metrics (sales mix, churn, ARPU, take rates, promo-to-base conversion, VAS attach) to identify opportunities and gaps
Partner with Sales and CX to understand channel performance and determine whether pricing or promotion changes are required
Translate complex data into clear insights, dashboards, and recommendations for senior leadership
Analyze external and internal customer data using database queries (SQL), spreadsheet (Excel) models, web analytics tools (PowerBI/Looker/etc.), and statistical analysis tools
Build business cases to quantify the financial impact of new pricing, promotions, and offer constructs
Conduct modeling for revenue impact, margin, NPV, ROI, IRR, and scenario analysis to support decision-making
Validate performance assumptions with Product, Network, and Finance teams to ensure financial accuracy and long-term viability
Develop standard and custom offers that balance competitiveness and profitability
Support the development of contract terms, offer templates, and internal pricing guidelines
Work with Marketing, Digital, and Sales to ensure pricing and promotions are implemented accurately and on time
Support approval processes for non-standard deals and ensure alignment with policy and financial guardrails
Collaborate with Legal, Sales, Product, and Finance to ensure pricing changes are communicated, approved, and implemented
Work with Product teams on new product introductions to define launch pricing, promotional windows, and offer structures
Maintain strong governance practices that minimize operational and financial risk
Qualification
Required
Bachelor's degree in Business, Finance, Marketing, Economics, Data Analytics, or related field
3–5+ years of experience in pricing, financial analysis, offer management, or related commercial roles (telecom preferred)
Strong analytical capabilities and proficiency in Excel-based modeling, financial concepts, and scenario planning
Ability to interpret complex data and synthesize actionable insights for cross-functional stakeholders
Demonstrated experience building business cases, evaluating pricing impacts, or supporting commercial decision-making
Excellent written and verbal communication skills, able to present clearly to leadership
Ability to manage competing priorities and operate with speed in a fast-paced environment
High attention to detail, strong organizational skills, and a proactive, problem-solving mindset
Benefits
Competitive medical, dental, vision, and life insurance
An employee assistance program
A 401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
H1B Sponsorship
Brightspeed has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2023 (15)
2022 (13)
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
Government Technology US
2025-11-14
2025-11-08
Company data provided by crunchbase