Lockton · 1 day ago
Account Analyst - Real Estate Insurance
Lockton is a leading insurance brokerage firm, and they are seeking an Account Analyst to support their commercial insurance programs and client service efforts. The role involves learning the fundamentals of insurance, coordinating with clients and internal teams, and providing administrative support to ensure a positive customer service experience.
Auto InsuranceInsuranceRisk Management
Responsibilities
Learning the basics of program administration, pre and post renewal and ongoing
Assists AE/AM with issues regarding carrier billing, claim processing and, as knowledge increases, provides backup for service inquires and issues, prepares and receives certificate requests
Builds skillset to support clients facing activities in verbal communications and correspondence
Prepares and gathers information that will contribute to the client strategic plan including exposures, loss runs, and carrier data
Administrative support of tactical execution of communication activities including communication edits, preparation of presentations materials and materials for client meetings and events
Coordinates client invoices including monitoring errors or 'suspense' items and processes producer allocations as needed
Builds skillset to audit renewal invoices and confirm accuracy
Provides administrative support for client marketing including the gathering of client exposure and submission information and coordinating vendor responses and follow-up
Process and issue binders, invoices, auto id cards, and claims instructions
Order appropriate changes and corrections from completed policy review or policy endorsements
Complete the initial policy checks, policy files, client manuals and summaries
Onboard client by setting up client administrative functions such as file structures, account documentation, client profile, systems' set up, client and carrier contacts information, draft BORs, Client Information Sheet for internal commission tracking, as directed by AM
Coordinate gathering of reporting for renewal process or to support client questions
Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently
Initiating Action: Taking prompt action to accomplish work goals; taking action to achieve results beyond what is being required; being proactive
Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
Earning Trust: Gaining others’ confidence by acting with integrity and following through on commitments while disclosing their own positions; treating others and their ideas with respect and supporting them in the face of challenge
Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
Qualification
Required
0-1 years' experience client service or customer service
Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry
Builds basic knowledge of property and casualty coverages
Build basic awareness of insurance funding mechanisms and the structures available for clients
Ability to compile and analyze financial information
Proficiency in the use of Microsoft Word, Excel, and PowerPoint
Company
Lockton
Lockton provides risk management and insurance services.
H1B Sponsorship
Lockton has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageRecent News
Channel NewsAsia
2025-09-23
FF News | Fintech Finance
2025-04-19
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