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Petsense by Tractor Supply · 18 hours ago

Manager in Training, Petsense

Commerce, GA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Petsense by Tractor Supply is seeking a Manager in Training to learn the duties of the Store Manager position. The role involves driving sales, building customer loyalty, and ensuring a safe and productive work environment while developing necessary management skills.

PetRetailTraining

Responsibilities

Uphold and promote a safe and productive work environment by following and enforcing all policies and procedures of Petsense by Tractor Supply

Observe and learn how to build the store team through hiring/staffing decisions, Team Member retention, manage the schedule and payroll management, Team Member training and development, succession planning, and Team Member performance reviews and counseling

Take the initiative to support selling initiatives (TEAM):

Thank the Customer

Engage with the customer and/or pet

Advise products or services

Make it Memorable

Drive sales and profit through driving top line sales, creating and modeling behaviors to support a culture of selling, executing merchandising initiatives, expense control, profit/loss management, as well as protecting company assets and reducing shrink

Grow the grooming business and ensure all pets in our care are cared for and safe at all times

Generating brand awareness through local marketing events in the store or in the community including Pet Adoption, community fairs or parades

Learn how to Lead execution of Petsense standards through store presentation standards/processes, inventory management, freight movement, pricing/promotional activities, loss prevention, procedural audit compliance, as well as planning and delegation of daily tasks

This position is required to perform a combination of the following duties during the day. Although the mix may vary from one day to another, the business and staffing model makes it essential that every Store Manager be able to perform all the following duties accurately, efficiently, and safely on a regular basis and without advance notice:

Handle and resolve customer complaints/issues and ensure the customer has a positive shopping experience

Perform opening and closing procedures

Transport and make deposits to the bank or coordinate with armored car service

Operate cash register/computer

Supervise cash handling procedures

Must be comfortable working with small animals including snakes, spiders, crickets, hamsters, amphibians etc. and uphold all safety policies and procedures are executed at all times for the safety of animals in our care

Ensure cash drawers and vault is reconciled accurately daily

Maintain regular and predictable attendance

Work scheduled shifts and be able to work varied hours, days, nights, weekends as dictated by business needs

Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports

Train to do periodic sales forecasting, payroll analysis and budget review

Train on documentation of team member evaluations and corrective action

Train on managing periodic price changes

Train to be responsible for budgeting and sales forecasting

Learn how to be responsible for auditing store processes

Learn how to care for animals in our store during services, adoption or animals for sale

Understand the process and policies around live animals

Qualification

Retail leadershipProfit/Loss managementCustomer serviceTeam Member trainingBasic computer skillsTime managementInterpersonal skillsCommunication skills

Required

Minimum of two years retail leadership experience is required

Profit/Loss, scheduling, shrink control, payroll management, staffing, hiring, supervising, and counseling experience is preferred

Must be 18 years of age or older and possess a valid driver's license

High School diploma or the equivalent is required

Regardless of education level, you must be able to read, write and count accurately

Preferred

Ability to communicate effectively with customers and Team Members

Ability to read, write, and count accurately

Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

Time and stress management

Basic computer skills and math aptitude

Ability to perform and execute principal responsibilities of Team Members

Benefits

Medical, dental, and vision coverage

Company-paid life and disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources such as adoption and surrogacy assistance

Company

Petsense by Tractor Supply

Petsense, a wholly owned subsidiary of Tractor Supply Company (NASDAQ: TSCO), is a pet specialty retailer focused on meeting the needs of pet owners, primarily in small and mid-size communities.

Founded in 2005

Ontario, Oregon, USA

1001-5000 employees