RPM Industrial Coatings Group · 4 weeks ago
Technical Sales & Service Representative
7625 Thorndike Road, Greensboro, NC, 27409, US
Full-time
Onsite
Senior Level
5+ years expRPM Industrial Coatings Group is seeking a Technical Sales & Service Representative to support their sales and profitability objectives. The role involves maintaining customer relationships, identifying new sales opportunities, and providing product knowledge and solutions while ensuring professional representation of the company.
Chemicals
Responsibilities
Support overall achievement of planned sales and profitability objectives for the assigned accounts, territory, and overall business by:
Achieving or exceeding sales growth expectation metrics as defined by the Company
Maintaining a working relationship with existing customers to ensure they receive exceptional service and to identify new sales opportunities
Identify prospects, set appointments, make effective sales calls, and manage the sales cycle to close new business
Possess an in-depth product knowledge and be able to conduct demos, troubleshoot issues, and provide solutions to product concerns
Provide appropriate and regular reporting of activities and accomplishments to assigned Regional Sales Manager and others via the Company CRM as directed to, including but not limited to:
Monthly report and key trip or activity reports
Updates on competitive activities in the marketplace or at key customers/accounts
Provide professional representation for the company in all business dealings, including at trade shows and with industry organizations, and attend company functions as directed
Maintain effective, regular, and competent communication with the company’s laboratory through:
Complete and thorough Lab Work Requests
Documentation of trial results on all new products
Key activity reports
Line surveys
Qualification
Required
High school graduate or equivalent required
Excellent motivational facilitator skills
Excellent people and leadership skills
Excellent analytical and organizational skills
Excellent verbal and written communication skills
Excellent score on color examination
Computer skills include the use of word processing, spreadsheets, and a CRM
Ability to objectively assess positive performance and address performance issues
Self-motivated, proactive, and self-assured work ethic
Ability to think creatively to define and address personal, group, or business needs and opportunities
Ability to travel as required
Preferred
4-year degree preferred
Minimum 5 years of related sales experience, preferably in chemical coatings
Professional training in related business and/or professional seminars
Company
RPM Industrial Coatings Group
The RPM Industrial Coatings Group is home to 11 industry-leading coatings and finishing brands.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase