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Oak Street Health, part of CVS Health · 10 hours ago

Outreach Executive

Harrisburg, PA

Full-time

Onsite

New Grad, Entry Level

$18.50/hr - $35.29/hr

Oak Street Health, part of CVS Health, is dedicated to transforming health care and engaging Medicare seniors in their communities. The Outreach Executive is responsible for developing relationships to attract Medicare seniors to become patients at Oak Street Health, while collaborating closely with outreach teams to drive patient growth.

Health CareHealth DiagnosticsHospitalMedicalPrimary and Urgent Care

No H1B

Responsibilities

Generating leads by effectively engaging Medicare senior community through event execution and local community outreach

Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives

Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:

Leads driven through Digital channels

Leads generated by other Outreach Executives

Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking

Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)

Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory

Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems

Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient

Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee

Other duties as assigned

Qualification

Sales experienceHealthcare experienceCustomer relationship managementLead generationManage prioritiesInfluencing skillsFluency in SpanishFluency in PolishFluency in RussianTeam player

Required

Ability to quickly connect and influence the right people

Comfortable with navigating external barriers to create a positive experience

Ability to manage priorities simultaneously

Team player and contributor to the overall effectiveness of the team

US work authorization

Preferred

Sales and/or healthcare experience a plus

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Paid time off

Flexible work schedules

Family leave

Dependent care resources

Colleague assistance programs

Tuition assistance

Retiree medical access