NEOGOV · 1 month ago
Principal Project Manager, 511 Traveler Information & Employer Commute Services
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$153K/yr - $193K/yr
7+ years expNEOGOV is seeking a Principal Project Manager for the Metropolitan Transportation Commission, which is responsible for transportation planning and coordination for the San Francisco Bay Area. The role involves managing the 511 Traveler Information Program, overseeing various transportation projects, and ensuring effective communication and collaboration among stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage the 511 Website Support Services contract including ensuring the consultant’s compliance with the contract terms, approving invoices, and reconciling the budget and funding sources
Lead enhancements to the 511.org website. Perform task duties, including consultant oversight, development of requirements, deliverables review, usability testing, and product acceptance testing
Oversee the team who manage and deliver 511’s operational and public facing services, including but not limited to the 511 phone system, 511 communications and branding, the 511 operations team, and the Bay Area Vanpool Program, ensuring systems and services are resourced, operated, maintained, enhanced, and as necessary, annual federal reporting is completed
Lead and guide procurements and vendor selection processes and manage consultant relationships
Help define the long-term vision for traveler information in the context of the ever-evolving technology environment
Oversee the Bay Area Commuter Benefits Program, including consultant oversight and management of employer registration, administration of the database and web presence, and effective employer outreach and documentation
Supervise and mentor staff
Provide leadership and clear direction to assigned staff; instruct staff regarding work procedures, review and evaluate work performance
Foster a collaborative and innovative team environment that encourages professional development and continuous improvement
Support the continual professional growth and development of staff by identifying and making available tools, training opportunities, and other resources
Oversee 511 emergency preparedness and response communications tools and role management
Oversee the 511 Emergency Training Exercises, including coordinating with contractors as necessary
Perform one or more 511 emergency response tasks during a planned closure or unanticipated disruption
Oversee 511’s collaboration with MTC regional emergency response efforts including contributing to the planning for regional exercises
Qualification
Required
Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, business or public administration, or a related field
Seven (7) years of increasingly responsible professional experience administering programs in a field related to assignment area
Understanding of real-time multimodal traveler information systems, advanced traveler information systems (ATIS), intelligent transportation systems and/or related systems and processes
Familiarity with customer-oriented operational technology and data services, contracts, and procurements
Project management techniques to ensure timely delivery of multiple concurrent projects, including contract development and management, risk management, change control, and schedule compliance
Budgeting and financial planning
Administration of federally funded projects
Microsoft Excel, Microsoft Word, PowerPoint and Project, Asana, and/or other scheduling software
Understanding of the core principles of equity necessary to advance and implement MTC/ABAG's Equity Platform
Plan, direct, select, supervise, train, motivate and evaluate the work and performance of professional and technical personnel and consultant teams
Lead and perform analysis of complex problems using data and qualitative information. Identify creative solutions, options and justify recommendations
Demonstrated ability to communicate clearly and concisely, both orally and in writing, with a variety of stakeholders
Independently organize and manage competing priorities and simultaneous projects involving cross-functional project teams in an effective and timely manner and in a fast-paced working environment, occasionally delivering on short timelines
Build and maintain effective, positive and harmonious working relationships with a variety of internal and external stakeholders related to assigned functions, programs, and/or projects
Analyze, interpret, summarize, and present administrative and technical information, data, and recommendations in an effective manner
Preferred
A Master's degree in an appropriate field related to the area of assignment, such as transportation planning, project management, public finance, transportation engineering, civil engineering, economics, urban/environmental/landscape design, business, public administration or public health and at least three (3) years of increasingly responsible professional experience in an appropriate field related to the area of assignment, such as transportation planning, project management, public finance, transportation engineering, economics, urban/environmental/landscape design, business, public health or public administration
Benefits
Public Employees Retirement System (PERS); employee contributes a portion of gross salary on a pre-tax basis.
Health Benefits Insurance through the Public Employees' Retirement System (premiums are shared between agency and employee).
Agency-paid Dental Insurance (dependent coverage shared by the employee and MTC).
Agency-paid Vision Care Insurance, employees only (dependent coverage is paid in full by employee).
Agency-paid Life, AD&D, Short Term and Long Term Disability Insurance.
Eleven paid holidays per year.
One day per month paid vacation leave; for each year of service, an additional day per year is granted to a maximum of 25 days per year.
One day per month paid sick leave, with no limit to the amount of sick leave that can be accumulated. (May cash out up to 240 hours of accumulated sick leave upon separation from the Agency.)
Personal Business leave; up to three (3) days per year depending upon date of hire.
Monthly Transit/Parking Subsidy.
Alternative employee-paid payroll savings plans (tax-deferred compensation plans).
Two voluntary employee-paid pre-tax dependent care and flexible spending accounts available for employees to participate in.
Voluntary Supplemental life insurance.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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