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Decagon · 2 weeks ago

Contracts Negotiator

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $170K/yr

3+ years exp

Decagon is a leading conversational AI platform that empowers brands to deliver concierge customer experiences. The Contracts Negotiator will play a pivotal role in shaping the legal foundation of the company by negotiating complex enterprise SaaS agreements and building scalable legal infrastructure.

Artificial Intelligence (AI)Generative AISoftware

Responsibilities

Negotiate and close a high volume of commercial agreements spanning customer and vendor (procurement) contracts

Build and maintain legal resources for the commercial team - including legal playbooks, clause libraries, and approval workflows

Contribute to strategic legal initiatives, including contract lifecycle management enhancements, streamlining of procurement contracting workflows, and other cross-functional projects

Qualification

Contract negotiationSaaS agreementsLegal frameworksProgram managementLegal playbooksData analysisCommunication skillsTeam collaboration

Required

Bring a Bachelor's degree or equivalent with 3-6 years of relevant experience, including ideally at least 3 years in-house supporting high-growth companies in SaaS or AI, so you can hit the ground running

Have experience negotiating and closing a high volume of commercial agreements, including vendor agreements covering topics like marketing, facilities, contractors, events, and sponsorships

Are familiar with legal frameworks (like GDPR, CCPA, HIPAA), security concepts, AI governance, and intellectual property concerns that arise in SaaS transactions

Understand how to balance legal risk with business outcomes, and can tailor guidance based on context and deal stage

Can triage workflows and support assigned attorneys on complex or strategic transactions to drive efficient closure

Communicate clearly and effectively, translating legal complexity and abstract risk into actionable guidance for internal non-legal stakeholders - and do the same with counterparties who may not be at the same level of sophistication

Love data - and can help provide program management support to frame, track, and report on the progress of key initiatives

Are energized by fast growth, ambiguity, and the opportunity to build scalable legal systems that drive velocity

Preferred

Have worked closely with RevOps or LegalOps on CLM tools and Salesforce integrations

Can demonstrate contribution to strategic legal initiatives, including contract lifecycle management enhancements, streamlining of procurement contracting workflows, and other cross-functional projects

Are experienced in leading customer-facing contract negotiations directly with enterprise clients or vendors, especially in highly-regulated sectors (financial services, healthcare, SLED & FED) and/or commercial real estate transactions

Have negotiated AI terms with counterparties - and can articulate common issues

Have built and maintained legal playbooks, fallback clause libraries, and approval workflows

Have trained commercial teams on contract review, negotiation strategy, or compliance topics