Burlington Stores, Inc. · 6 hours ago
IT Support Specialist
Riverside, CA
Full-time
Onsite
Entry Level
$15.60/hr - $22/hr
1+ years expBurlington Stores, Inc. is seeking an IT Support Specialist I to provide technical support across various environments including corporate and distribution centers. The role involves addressing technical issues, collaborating with the Technical Services team, and ensuring excellent customer service.
ApparelE-CommerceRetail
Responsibilities
Effectively and efficiently address tasks promptly
Provide excellent customer service by ensuring timely responses, clear communication, and consistent follow-up
Required to maintain a detailed incident diary documenting steps taken to resolve issues and fulfill requests
Collaborate with the team on various projects, including large-scale software or hardware deployments and migrations
Consistently report on different aspects of the job to both the supervisor and manager
Local travel to various locations will be required
Qualification
Required
Associates Degree or equivalent work experience required
A+ Certification, or equivalent certification relevant to PC support
Possesses 1 to 3 years of relevant work experience in the field or a related area
Strong knowledge of Windows 11, macOS, IOS, Android, as well as standard software applications
Excellent customer service and communication skills with the ability to explain technical concepts to non-technical users
Familiarity with networking concepts (TCP/IP, DNS, DHCP) and troubleshooting tools
Effective problem-solving skills and attention to detail
Ability to lift 50 lbs
Local travel required
Preferred
Experience with cloud platforms (e.g., Azure, Intune) and mobile device management is a plus
Experience with ServiceNow and Zebra Thermal Printers is a plus
Benefits
Medical, dental and vision coverage including life and disability insurance
Paid time off
Paid holidays
401(k) plan
Flexible hours
Associate discount
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
10001+ employees
H1B Sponsorship
Burlington Stores, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (7)
2022 (7)
2021 (4)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Leadership Team
Travis Marquette
President, Chief Operating Officer
Durand Guion
Senior Vice President, Fashion
Recent News
2025-12-30
San Bernardino Sun
2025-12-29
Home Textiles Today
2025-12-01
Company data provided by crunchbase