Springs Window Fashions · 1 hour ago
Customer Service Representative
Montgomery, PA
Full-time
Onsite
New Grad, Entry Level
$15.91/hr - $17.91/hrSprings Window Fashions is a reliable local employer in the window treatments industry since 1939. They are seeking a Customer Service Representative to assist customers with inquiries, order processing, and post-sales support, ensuring a positive experience for consumers and channel partners.
Consumer Goods
Responsibilities
Inbound Calls – no sales calls or cold calling
Pre-Sales Assistance
Assist with things like
Answer questions about products from our catalogs and help screens
Enter orders - sample swatches, quotes, new orders
Post-Sales Assistance
Assist with things like
Status updates/order tracking
Troubleshooting using available guides
Enter orders – parts, repair, remakes
Issue credits
Qualification
Required
High School Diploma required
Good communication skills (written, oral, listening, approachable)
Ability to build relationships with customers
Good analytical skills
Basic computer skills
Multitasking skills
Reliability
Benefits
401K & matching
Quarterly bonus/gainsharing opportunities
Career path advancement opportunities
Employee product discounts
Employee Assistance Programs
Holidays off
Health
Vision
Dental
Life Insurance
Disability Insurance
Health & Flexible Spending Accounts
Paid Time Off
Paid holidays
Tuition Reimbursement
Company
Springs Window Fashions
Springs Window Fashions supplies leading retailers and distributors with a complete line of blinds, shades, specialty treatments.
Founded in 1939
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-28Acquired
Leadership Team
Chetan Balsara, PMP
Chief Information Officer
Sara Derbick
Senior Executive Assistant to CEO & EVP of Integrated Supply Chain
Recent News
2025-11-05
Home Textiles Today
2025-09-17
Company data provided by crunchbase