Heartland Business Systems · 7 hours ago
Inside Sales Representative
Springfield, MO
Full-time
Onsite
Mid Level
4+ years expHeartland Business Systems is seeking an Inside Sales Representative to support Solutions Consultants by introducing product offerings and maintaining customer relationships. The role involves managing sales processes, ensuring quality service, and achieving sales goals while collaborating with internal teams and vendors.
ConsultingInformation ServicesInformation TechnologyLegalSoftware
Responsibilities
Quote and process orders for high end solutions, including phone systems, network and servers, virtualization, etc
Work closely with our vendors/manufactures to negotiate discounts and proper pricing, as required
Manage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected
Partner with internal resource for scheduling of services and product delivery
Achieve individual sales goal determined by account load and line of business
Reach expected monthly sales goals of assigned sales team
Gathers information from clients and partners, to plan and schedule client meetings and other events, and assists with the coordination of client projects
Act as the liaison between Accounting and the Solutions Consultants for collection issues, order questions, service block follow-up, missing signatures, and any other problem situation. Escalate ongoing or urgent issues to the Solutions Consultant for resolution, as needed
Collect and process paperwork from customers to include credit applications, signed standard terms, labor blocks, etc
Understand solutions currently utilized by customers to identify new opportunities and communicate these to the appropriate solutions consultant
Handle basic issues and problems and refers more complex issues to higher-level staff
Provide innovative ideas on sales support process improvements. Collaborate with other ISR’s to build a team atmosphere. Develop positive relationships with colleagues in the Sales, Finance and Engineer/Service organizations
Perform other duties, as assigned
Qualification
Required
Bachelor's Degree or 4+ years proven experience in an Sales or Administrative Support role
High level of attention to detail, an aptitude to learn, the ability to effectively multitask and manage multiple projects
Must be proficient using a computer and working with Microsoft Office software
Accountability - Ability to accept responsibility and account for his/her actions
Accuracy - Ability to perform work accurately and thoroughly
Ambition - The drive to achieve personal advancement
Communication, Oral - Ability to communicate effectively with others using the spoken word
Customer Oriented - Ability to take care of the customers' needs while following company policy
Communication, Written - Ability to communicate in writing clearly and concisely
Detail Oriented - Ability to pay attention to the minute details of a project or task
Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
Sales Ability - Ability to use appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea
Preferred
2+ years prior Sales or Inside Sales experience
2+ years' experience in the IT industry
Completed Cisco or Microsoft certifications or exams
Company
Heartland Business Systems
Heartland Business Systems is a single source for consulting, design, solutions.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2025-10-07Acquired
Leadership Team
Jimmy Buddenberg
Chief Executive Officer
Peter Helander
Principal
Recent News
2025-10-09
Government Technology US
2025-09-12
2025-06-02
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