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Boston BioProducts · 1 month ago

Account Manager, Academia - New England

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

Boston BioProducts is a leading provider of biological buffers and solutions for the life sciences. They are seeking a motivated Account Manager to support and grow their academic customer base across New England, responsible for managing relationships and expanding market presence.

BiotechnologyChemicalChemical EngineeringLife Science

Responsibilities

Manage and grow relationships with academic accounts exclusively across the New England region

Sell and promote both catalog and custom buffer solutions

Develop and execute a strategic territory plan to expand market presence and achieve sales targets

Build strong partnerships with researchers, lab managers, procurement teams, and other key stakeholders

Identify new business opportunities and nurture them through the full sales cycle

Maintain a deep understanding of customer needs and communicate solutions effectively

Travel throughout New England to meet with customers, attend events, and support account development

Prepare quotations and sales reports by using CRM and ERP systems

Communicate with customers regarding order status, product availability, and delivery schedules

Support the sales team with reviewing deals, editing quotes, and maintaining client records

Coordinate with other departments such as logistics, accounting, and customer operations to ensure smooth order fulfillment

Build a rapport with customers to increase run-rate business and ensure growth of the customer base

Promote attendance for events (conferences, webinars, seminars) and send follow-up to attendees

Travel and represent Boston BioProducts at customer visits and conferences/events

Increase knowledge of BBP products and services, customer segments, and buyer personas

Qualification

Sales experienceCRM systemsBiology/Biochemistry degreeAcademic research familiaritySales processesCell culture techniquesMolecular biology techniquesCommunication skillsRelationship-building skillsOrganizational skillsSelf-motivated

Required

Bachelor's degree in Biology/Biochemistry or a related area

Strong communication, relationship-building, and organizational skills

Self-motivated, proactive, and comfortable working independently in a field-based role

Strong communication and interpersonal skills

Understanding of sales processes (prospecting, quoting, customer engagement) and customer relationship management (CRM) systems

Must be able to travel around buildings and lift at least 25 pounds

Must be able to stand for extended periods of time (customer meetings and events)

Preferred

1–3 years of sales experience preferred, but not required; we welcome motivated candidates with a strong interest in sales and the scientific community

Familiarity with academic research environments or calling on scientific academia is a plus

Familiarity with cell culture and molecular biology techniques and workflows used in R&D, Diagnostics, and Manufacturing is a plus