Utah State University · 4 weeks ago
ServiceNow Junior Developer
Logan, UT
Full-time
Onsite
Entry Level
2+ years expUtah State University is dedicated to advancing knowledge and serving the public good through innovative research. They are seeking a ServiceNow Junior Developer to assist in the design, development, and configuration of ServiceNow catalog items and applications, while learning best practices and contributing to implementation efforts.
Education
No H1B
Responsibilities
Assist in the design, development, and configuration of ServiceNow catalog items and applications including:
Participating in requirements gathering and clarification
Contributing to solution design and development tasks
Testing and validation
Documentation and knowledge transfer
Implementation planning and deployment activities (with guidance)
Translate business and functional requirements into technical tasks and configuration/development work items
Build and maintain platform components such as forms, lists, UI policies, business rules, client scripts, flows/workflows, notifications, reports, and dashboards (as appropriate to the role)
Develop and execute test cases for functional and regression testing; document results and troubleshoot defects
Support integrations and data activities (as needed), such as imports/exports and basic REST/API usage, under direction of senior staff
Recommend improvements to usability, performance, and maintainability of ServiceNow solutions
Collaborate with team members and customers to ensure solutions meet the intended outcomes and follow platform standards
Provide tier-two support to end users and Service Desk personnel, escalating issues when necessary
Communicate status and progress on assigned tasks; follow project schedules and team processes
Qualification
Required
Bachelor's degree in MIS, Computer Science, or related field OR Associate degree/certification in a related area plus two years of related experience OR Equivalent combination of education and relevant experience demonstrating technical aptitude
Bachelor's degree in MIS, Computer Science, or related field plus two years of related experience OR Associate degree/certification in a related area plus four years of related experience OR Equivalent combination of education and relevant experience demonstrating technical aptitude
Foundational experience with JavaScript (coursework, projects, internships, or job experience)
Ability to learn new tools and technologies quickly and apply feedback
Strong interpersonal and written/verbal communication skills; ability to work with varied audiences
Ability to work collaboratively on a development team and independently on assigned projects
Must be authorized to work in the U.S. Sponsorship is not available for this position
Preferred
Exposure to ServiceNow (coursework, personal projects, internships, certifications, or familiarity with the platform)
Familiarity with web technologies such as HTML/CSS, Bootstrap, or modern UI concepts
Basic understanding of integration concepts (REST, web services, APIs)
Experience with troubleshooting, customer support, or IT service processes (help desk, ITIL concepts)
Benefits
Excellent Benefits
Company
Utah State University
The mission of the Alumni Association is to enhance the Utah State University experience through lifelong engagement. facebook.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.24MKey Investors
US Department of Commerce, Economic Development AdministationUtah State Legislature
2022-01-27Grant· $0.24M
2021-11-11Grant
Leadership Team
Michael Torrens
Executive Director, Analysis Assessment & Accreditation
Recent News
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