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MilliporeSigma · 4 hours ago

DxRM Account Manager - West (Western LA)

Los Angeles, CA

Full-time

Onsite

Mid, Senior Level

$69K/yr - $121K/yr

5+ years exp

MilliporeSigma is a global leader in science and technology dedicated to enriching lives. The DxRM Account Manager will serve as a strategic partner to customers, focusing on delivering tailored solutions and expanding the company's footprint within accounts in the greater Los Angeles area.

BiotechnologyMedicalMedical Device

No H1B

Responsibilities

Meet or exceed sales targets

Provide detailed and accurate forecasts at scheduled intervals

Partner closely with customers to understand their production processes, pain points, and quality requirements, and providing solutions that enhance efficiency and compliance

Leverage data and customer insights to develop account-specific growth strategies aimed at increasing wallet share and long-term loyalty

Identify opportunities to expand product and service utilization within existing accounts, driving deeper integration of MilliporeSigma’s portfolio across customer operations

Work to understand the customer’s applications and pain points, share these insights with DxRM R&D and Product Management to ensure strong innovation pipeline

Utilize Salesforce CRM and digital analytics platforms to track customer engagement, forecast demand, and identify cross-selling opportunities based on usage patterns and workflow gaps

Monitor and understand competitors’ market and product positions

Participate in trade shows as needed

Act as a technical consultant to guide customers in selecting and the right DxRM product for their end use

Provide commercial and technical support on DxRM products

Manage all customer inquiries, plant audits, and contract negotiations

Work in a highly matrixed organization

Be in the field for face-to-face customer meetings 4 days a week, successfully driving business through face-to-face and virtual activities

Qualification

Field sales experienceLife science knowledgeCRM usageMBATechnical consultingMulticultural adaptabilityInterpersonal skillsCommunication skillsSelf-motivated

Required

Bachelor's degree in Biology, Immunology, or other life science discipline OR Marketing, Finance, or other business discipline

5+ years of field sales with Industrial, Testing, Academia, and/or Pharma customers

Preferred

Master's of Business Administration

Demonstrated experience working across the full Industrial product development and manufacturing value chain, the Clinical Testing Development chain or the Pharmaceutical Product Development and Manufacturing chain

Broad-based knowledge of basic scientific procedures, testing methods, and equipment coupled with the ability to diagnose customer needs and provide product solutions

Evidence of disciplined CRM usage and successful navigation of tenders/Supply Agreements and Quality Agreements (MSAs and QAAs)

Proven track record: highly accurate forecasts (target ±5%), consistent quota delivery, above-market growth, and 4–5x quota pipeline generation

Positive price realization within guidance and demonstrated ability to drive exceptional price reductions supported by strong business cases

Highly goal-oriented and self-motivated; capable of working with minimum direction

Self-starter and proactive individual with excellent interpersonal and communication skills

Ability to thrive in a multicultural environment