Henry Schein · 1 month ago
Equipment Service Technician - Missoula, MT
Montana, United States
Full-time
Onsite
Entry Level
2+ years expHenry Schein, Inc. is seeking a Service Technician to provide repair services for equipment at practitioners' locations. The role involves collaborating with skilled technicians, enhancing customer satisfaction, and managing service reports while adhering to safety regulations.
DentalHealth CareMedical Device
Responsibilities
Offer repair services to customers in a respectful and professional manner. You may also occasionally provide basic installation services as needed
Ensure you have the necessary tools for carrying out installation and repair services efficiently
Complete on-site installation, repair, maintenance, and testing tasks under the guidance of a Lead Technician or Project Coordinator
Follow systematic troubleshooting procedures to diagnose technical errors and devise appropriate solutions
Understand customer needs and provide appropriate recommendations for a seamless customer experience
Manage and maintain proper inventory levels in the service vehicle
Generate detailed and timely service reports
Attend all mandatory training, including Henry Schein Dental Career Development training and specific manufacturer technical training
Adhere to all OSHA regulations as outlined in the OSHA manual and training. Ensure the maintenance and use of personal protective equipment when needed
Communicate progress updates promptly to all Team Members and HUB dispatchers
Review completed work orders with the customer or a responsible staff member before leaving the site, including time spent, work done, parts replaced, and parts to be ordered. All work orders should be closed daily and submitted for billing
Submit all job-related paperwork within the specified timeframes, including FDA Forms, expense reports, and any other required documents
Comply with all Fleet Management Policy terms, including maintenance and accident management policies
Contribute to special projects and other duties as required
Qualification
Required
At least 2 years of field service experience
Proficiency in a basic mechanical background
Customer service skills
Basic troubleshooting skills
Ability to work independently
Basic computer skills
Strong interpersonal and communication skills
Professionalism
Attention to detail and accuracy
Working knowledge of hydraulics, mechanical, and electrical systems
Preferred
High School education, vocational training, and/or on-the-job training
Associate degree or Technical School Certification
Company
Henry Schein
Henry Schein is a provider of health care products and services to office-based dental, medical and animal health.
10001+ employees
H1B Sponsorship
Henry Schein has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (5)
2023 (6)
2022 (6)
2021 (1)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$1BKey Investors
Kohlberg Kravis RobertsSMILE Health
2025-01-29Post Ipo Equity· $250M
2023-08-08Non Equity Assistance
2023-07-11Post Ipo Debt· $750M
Leadership Team
James A. Harding
SVP & CTO
Michael Ettinger
Executive Vice President, Chief Operating Officer
Recent News
2026-01-13
2026-01-13
Company data provided by crunchbase